WC7: Measuring

These specific questions have been researched and addressed by Writing Committee 7: Measuring Effectiveness, click "Category 7" above to read JCC's responses.

Context
7C1 In what ways do you collect and store information and data, both in centralized and decentralized circumstances? In what ways is this information made accessible to those that need it?

Note 1: Address your primary data collection mechanisms, as appropriate, your information system(s) - not just your central information system, but those used at varying levels - and your accessibility options (i.e., what is available, and to whom).
7C2 What are your key institutional measures for tracking effectiveness?

Note 2: These measures might include data on: students; accomplishing other distinctive objectives; faculty, staff, and administrators; other key stakeholder groups; academic and other programs; the performance of institutional operations and processes; and comparative information concerning students, stakeholder groups, programs, and performance in other institutions.
Processes
7P1 How do you select, manage, and use information and data (including current performance information) to support student learning (Category 1), overall institutional objectives (Category 2), strategies (Category 8), and improvement (all Criteria) efforts?
7P2 How do you determine the needs of your departments and units related to information and data collection, storage, and accessibility? How are these needs met?

Note 3: Address determination of needs at both the institutional and department or unit levels.
7P3 How do you train and develop all faculty, staff, and administrators to contribute fully and effectively throughout their careers with your institution? How do you reinforce this training?

Note 4: Training and development might include, for example, leadership training at all organizational levels, the use of technology, safety issues, the collection and use of tools associated with measuring effectiveness, and the key issues associated with educational changes.
7P4 How, at the institutional level, do you analyze information and data regarding overall performance? How is this analysis shared throughout the organization?

Note 5: Analysis of performance information should span measures you determine to be key from across the nine AQIP Criteria.
7P5 How do you ensure department and unit analysis of information and data aligns with your institutional goals regarding student learning (Category 1) and overall institutional objectives? How is this analysis shared?
7P6 How do you ensure the effectiveness of your information system(s) and related processes?

Note 6: Address, for example, your hardware and software system upgrades, integrity and reliability of information and data, and confidentiality and security of information and data.
7P7 What measures of the effectiveness of your system for measuring effectiveness do you collect and analyze regularly?
Results
7R1 What is the evidence that your system for measuring effectiveness meets your institution's needs in accomplishing its mission and goals?

Note 7: Results should address processes associated with information and data collection, analysis, and use. These might include, for example, system accessibility; reliability and confidentiality of information and data; and internal satisfaction ratings of the timeliness, accessibility, and user-friendliness of information and data.
7R2 Regarding 7R1, how do your results compare with the results of other higher education institutions and, if appropriate, organizations outside of the education community?

Note 8: For 7R1 through 7R2, address historical trends and patterns, as appropriate.
Improvements
7I1 How do you improve your current processes and systems for measuring effectiveness?
7I2 With regard to your current results for measuring effectiveness, how do you set targets for improvement? What specific improvement priorities are you targeting and how will these be addressed? How do you communicate your current results and improvement priorities to students, faculty, staff, administrators, and appropriate stakeholders?