Jackson Community College
Student Life Campus ViewHandbookSelect a section to view or scroll to view all: The Office of Residence Life is a component of Student Services and Student Life. There are specific offices and staff to assist with residence life questions, concerns and issues; however there are other offices throughout campus that can assist with broader topics such as tutoring, financial aid, etc. The staff within residence life can provide residents with referrals to appropriate offices or staff. The Office of Residence Life is currently located as part of the Service Desk and the Directors office. Upon the opening of Campus View 2 the Office of Residence Life will be moved and will include a reception area in addition to the Service Desk.
Service
Desk • Equipment rentals such as vacuums, games and sporting equipment, • Package pick up, • Guest registration, • Lock Outs • Purchase of “C” Store items • Maintenance reporting (emergency and non-emergency).
Common
Space Residents are asked to assist in maintaining the cleanliness and safety of common areas. Please dispose of your trash accordingly. Smoking is not permitted on the patio. Any policy violations are subject to student conduct referral.
Convenience
Store (“C-Store) The C-Store is always open to residents and they pay for purchases at the Service Desk. If concerns arise about misuse of the c-store (theft/vandalism) the Office of Residence Life and dining services will discuss limiting the availability of the c-store.
Guest
Restrooms RESIDENCE LIFE STAFFResidence Life staff members are committed to providing the best possible living experience for all residents. Campus View housing is staffed by a live-in professional who serves as the Director of Residence Life. Resident Assistants (RAs) and Desk Assistants (DAs) are JCC students who assist the Director of Residence Life in supervising Residence Life activities, programs and services. Residents are encouraged to get to know the Campus View staff as they are valuable resources of information about the College and the many services available. Director of Residence Life This Professional staff member provides leadership and supervision in all aspects of Residence Life administration. His/her responsibilities include supervising student staff, managing the facilities, creating and implementing programs, advising Student Parliament, adjudicating and resolving student conduct issues, developing lines of communication within the campus community, and supervising rental and business operations. The Director of Residence Life accepts students as individuals, each with rights, responsibilities and goals. Residents are encouraged to utilize the director as a resource. The Director of Residence Life has an office located on the first floor of Campus View to promote easy and open communication lines between Campus View staff and residents. Resident Assistants (RAs) Resident Assistants (RAs) are JCC students who live on an assigned floor of the complex with 32 residents living on each of the three floors of Campus View. One of their major roles is to create and maintain an environment which promotes academic and personal success for the residents. They are responsible for promoting and assisting in the organization of Residence Life programs and services as well as serving as informational resources. The RAs receive training to prepare them to assist the Director of Residence Life when conflict or crisis occurs, managing policy and procedure violations, assisting with maintenance or service requests and assisting with general College and community issues. Desk Assistants (DAs) Desk Assistants (DAs) are JCC students who are employed at the Residence Life Service Desk. One of their major roles is to create and maintain a safe environment within the building which includes reporting concerns and managing guest registration. In addition, DAs are responsible for answering telephones, answering general questions from guests and parents, completing maintenance/work order requests and managing equipment and supply deliver to residents. Additional functions include participating in some Residence Life activities and assisting the Director of Residence Life in administrative areas such as mailings, follow up phone calls and scheduling meetings with students. Leadership Committee The leadership committee is a group of residence hall students that are interested in planning programs for the residence hall as well as being a resource for feedback, focus groups and special events. The committee is overseen by the director of residence life and a student ambassador assigned to residence life. Committee membership is voluntary. This group meets bi-weekly to discuss upcoming programs and ideas. Faculty Mentors The faculty mentor program is being implemented and has been adapted from other residence life programs to fit the needs of the Jackson Community College residence hall students. Residents and student leaders recommend faculty members as individuals to invite to participate in the program. Faculty members are assigned a floor and/or wing and throughout the semester(s) will engage in activities with resident students. Activities could include lunch in the Potter Center, a movie night (on or off campus), discussion about current events, trip to an off campus cultural event or stopping by to see how residents are doing. COMMUNITY LIVING EXPECTATIONSResidential living promotes individual and group responsibility through the promotion and maintenance of positive communities. The Community Living Expectations balances the rights of the individual and the rights of the community. In order to carry out its educational mission, Jackson Community College aspires to create and maintain conditions that are fun and educational. With this in mind, the Residence Life staff has developed Community Living Expectations to help each student be academically and personally successful. All JCC residents (and their guests) are responsible for conducting themselves in a manner that does not infringe on the rights of others or interfere with the educational functions of the College. All students residing in Campus View housing deserve to live in an environment free from harassment, intimidation or emotional distress. The information provided here specifies the community and behavioral standards that are expected and also identifies the rights and responsibilities of residents. In carrying out responsibilities as a student and Campus View community member, it is essential that residents become familiar with, and abide by the JCC Student Code of Conduct, as well as the Community Living Expectations Document. By signing your Campus View contract, you have agreed to make yourself aware of and abide by all Residence Life policies and expectations, the JCC Student Code of Conduct, City, State and Federal laws. A copy of the JCC Student Code of Conduct may be obtained from Student Services, Bert Walker Hall or online at www.jccmi.edu/studenthandbook. Questions about the Community Living Expectations document may be directed to the Director of Residence Life.
Anyone violating the Community
Living Expectations document provisions, the JCC Student Code of Conduct,
and/or abusing the facilities, is subject to disciplinary action, prosecution,
conduct review and/or replacement fees as deemed appropriate by College
officials. Residents may also be subject to disciplinary action due to the
misconduct of their guests. Residence Life and/or the Office of Student Life
reserve the right to move a student to another apartment space or remove the
student from the apartment complex entirely, if it is in the best interest of
the student, College, or other students of the College, or in accordance with
the College’s mission and educational goals. RESIDENT AND SUITEMATE RIGHTS AND RESPONSIBILITIES:1. Each resident has a right to read, study, sleep and be free from undue interference from noise, guests and other distractions. Unreasonable noise and other disturbances inhibit the exercise of this right. 2. Suitemates and residents should ask permission before borrowing or using any other residents possessions (e.g., stereo, computer, etc.). 3. Residents should be mindful of suitemate (s) schedules and preferences, therefore should ask suitemates before inviting guests to visit and/or stay overnight. Overnight guests of the opposite sex are not allowed. (See guest and guest management, Policies & Procedures.) 4. Residents can expect a clean living environment. 5. Allow your suitemate (s) free access to the suite and facilities without pressure. 6. Respect one another’s right to personal privacy. 7. Make sure guests do not violate/invade others’ rights. 8. Talk to individual’s when something is bothering you. 9. Listen to fellow residents if there is a problem and try to resolve it. 10. Bring unresolved problems to the attention of the RA or Director of Residence Life after you have attempted to talk with the person causing the conflict. 11. Respect resident’s right to be free from fear of intimidation, physical and/or emotional harm. In addition, space should be free from situations that could be deemed sexual harassment, discrimination and/or violence. Violations will result in disciplinary action. 12. Treat other residents as an equal; do not give orders, make unreasonable demands or expect favors. 13. Whenever possible, seek to compromise. 14. Report concerns, maintenance issues or damage in suites, bedrooms and common areas. COMMUNITYOur community is comprised of a variety of individuals, first and foremost, you the resident! This section will focus on what is community, what are some general expectations or things to know, who all is a part of our community and what impact our community has on others. Our primary focus in residence life if you, the resident. But our community is also about your guests and their actions, parents and their concerns, potential residents, our neighbors, special groups that want to see our facility and of course our campus staff! It is important that you read through the community living sections and understand that all students come to college with different expectations, understanding and goals. Therefore we are intentional in the policies and procedures so that we can be consistent but also let people know what is expected of them in the event their concept of community living is different than others. What is community? Community could be compared to your family or group of close friends. It is an environment where people have shared interests or commonalities. So here in residence life the commonalities include everyone is taking classes and you all live on campus. In addition, many of you may have other similar circumstances or backgrounds and that builds even more on the communities or friends/peer groups you will create. What does the Office of Residence Life do to help build community? First off… we can’t create it, but we sure can provide opportunities for it to build. These include programs, socials, trips, academic support, personal conversations and some boundaries or rules. You will learn more about the rules and such later… but it is important for you to know the residence life staff WANTS you to have a great experience… and we will provide opportunities – you must take the step to get involved and meet people. Students Role in building community… We would love to say that living on campus is going to be all fun, but we would be lying if we didn’t share that there will be some struggles. Some students will be homesick, others will not do well academically and of course you may have disagreements with friends or even those you are living with. Here is the exciting part. Living on campus is a great opportunity for you to gain skills in conflict management, dealing with differences, compromise, getting along, challenging yourself to meet other people and in communicating. All those are great skills that supervisors look for in job applicants. By living in a residence hall during your time here at Jackson Community College you are gaining practical job experience. What is the residence life staff’s role in building community… As shared earlier, the staff plan programs for residents to get involved, staff also confront concerns as they arise and most importantly serve as a resource for residents when feeling overwhelmed by suitemate(s), friend(s) and/or academic concerns. Please know that you and the staff are a part of the problem-solving team. Therefore, be prepared to answer questions and dialogue further about your concerns with staff and those you are having concerns with. • Having problems with classes? Residence Life staff will share with you ideas on how to connect with faculty, tutors, Center for Student Success and academic advisors. • Problems with your suitemate? Residence Life staff will schedule a meeting to talk about things – such as what are the concerns, revising suitemate agreements. • Homesick? Miss family and friends? Staff will offer ways for you to get involved so you create a “home away from home.” Earlier we talked about the programs and resources provided by residence life. Keep in mind it is up to you to meet us and engage in what we are providing. Also, a good solution isn’t always what a resident thinks the solution should be. We will do everything we can to help you, but again you need to join us in that journey. Solicitation and Media in the Building In order to maintain a comfortable and safe living and learning environment the director must approve all individuals looking to solicit in the building or be notified of any unscheduled media (e.g. newspaper, television reporters) visits to the building. Resident students may be contacted by sources that have not been scheduled through the Office of Residence Life or Jackson Community College. The Office of Residence Life knows that this is a great opportunity for our residents. We do request that if unscheduled media will be in the building or resident(s) are planning to be interviewed that they provide a “heads up” to the Director of Residence Life. I need to talk to the Director of Residence Life and I can never catch them in the office, what do I do? The Director is an administrator as well as the person that helps to make sure your experience at campus view is a positive one. Meeting with the director are scheduled at the service desk. Residents are encouraged to schedule meeting in this manner as this ensures the student a time on the director’s calendar. Why do guests have to follow the same rules and how is it I am responsible for my guests? As a resident it is reasonable for you to have free access throughout the building to such things as computer lab and laundry facilities. The reason for this is you are paying for the service. Thus any guests while in our community are exactly that, guests. Guests must be escorted by you at all times. Think about this. A guest comes in and has no ownership over the building and decides to break computers in the lab. YOU, a resident of the building will not have those computers until they are repaired… how fair is that? And yes, guests are held to the same standard as each resident and the person hosting the guest is responsible for ensuring they do not violate policies or disrupt the community. If a host does not do that, then they too will be held accountable. How do residents talk about expectations and cleaning in our suites? At about week three, the RAs will provide what is called a Suitemate Agreement. The suitemate agreement is a form that all residents in a suite complete together, it addresses things such as noise, guests, cleaning and even provides a cleaning chart! RAs meet with each suite to review their completed agreement within five weeks of the semester. If there are conflicts in a suite, this is the first point of reference for the residence life staff. What happens if I am having problems with the people I live with? An important part of college is learning to get along with others and developing an awareness of, and appreciation for, other lifestyles values and views. One of the first opportunities you will have to establish close relationships with others and learn about living in a community will be when you move in to your suite. Creating and maintaining positive relationships with your suitemates is dependent on each person being willing to make an honest attempt to get to know one another and be willing to compromise. When students are placed together, they must prepare for this new experience with an open mind and an appreciation for those differences that exist in each person’s background. The quality of suitemate relationships is related to the communication between suitemates. Positive relationships have been shown to be typified by suitemates who clearly understand each others’ expectations, openly communicate with each other (notice we didn’t say yell), and verbalize to each other thoughts and feelings about one another. The first step to a good suitemate conversation or meeting is to listen carefully. Try to be unconditionally accepting of what you hear, even though you may disagree. When you are accepting, your suitemate will feel free to express things honestly. Key points to remember in establishing a positive relationship are listed below: • Spend time getting acquainted. • Be willing to listen and speak openly. • Try to understand rather than evaluate or judge. • Be receptive to different ways of life and different values. • Be willing to make compromises. • Beware of assumptions and try to get the facts. • Know it is okay to disagree while still being respectful of your suitemates. As a resident, you will most likely try to resolve issues or conflicts on your own, that is greatly encouraged, and it’s okay to ask for help if you feel that things are not resolved. Just to reiterate the following are recommendations and things to avoid and tips to have a successful conversation with your suitemates: Recommendations: • Address the problem immediately. • Be clear and specific about how YOU see the issue. • Listen carefully to your suitemate’s thoughts. • Discuss only the CURRENT issue. • Assume your suitemate doesn’t know when something is bothering you. You need to tell him or her. • Keep it between your suitemate and you. • Look for a solution to the problem together and generate a list of options to pick from. • Be willing to renegotiate the agreement later as needed. • Help create a situation where both you and your suitemate win. • Talk to your RA, or Director of Residence Life. Things to avoid doing: • Wait to address the problem; it will only get bigger. • Involve residents on the floor in suitemate issues. • Bring up past problems with the suitemate. • Dictate a solution to your suitemate. • Create a situation where only one of you can win and the other loses. Your enjoyment of life in your residential community will depend, to a large extent, on the thoughtful consideration you and your suitemate(s) demonstrate to each other. Remember, living in a community environment means accepting responsibility for the welfare of others. Only you can assure that your suitemate enjoys these rights. As a suitemate, it is your responsibility to follow the “Suitemate Responsibilities.”
RESIDENCE LIFE PROCEDURESContract Each resident in campus view submits a contract and on the reverse side contains information specific to the terms and conditions of the contract. Each student receives a yellow copy of the contract when a bed space has been confirmed. Contract Cancellation Students who want to cancel their contract must complete a Contract Cancellation form from the Service Desk. Students are encouraged to review the Terms and Conditions on the reverse side of their contract as well as read through the Contract Cancellation form to learn about the fees associated with cancelling their contract. Submitting a contract cancellation form is not an automatic cancellation nor does it release the student from financial obligation. Contract Modification Students wishing to change the terms of their contract from their selected contract term to another (Fall/Winter only to a 12-month or vice versa); must submit the request in writing to the Office of Residence Life. Letters must be submitted in sealed envelope. Letter should include detailed request along with a date, time and signature. Residents may submit this request at the Service Desk. The director will review and notify the resident if the modification can be made. Move In / Room Condition Checklist Students are notified via mail no later than July 15 of move in dates and times. First year resident students are encouraged to participate in the new student move in and welcome weekend activities. Returning students are not permitted to move in to the residence hall until the Sunday prior to classes beginning. Exceptions for returning students include those assisting with Welcome Days/Orientation, Student Leader training and/or assisting with residence life move in. Each resident upon arriving to check in, will meet with security staff to have a photo ID taken which will be programmed with their student access. Residents will also receive a Room Condition Checklist (RCC) that shows items in rooms, cost for replacement and current condition of furnishings. It is the residents’ responsibility to review and note any differences in items on sheet and return to the service desk on move in day. Resident is provided a carbon copy of the RCC when they return it to the service desk. Break Housing / Late Stay Campus View staff will check each room during the break periods to ensure that no safety hazards exist. If a staff member should notice, in plain sight, evidence of a violation of federal, state or local laws, or a violation of College rules/regulations, the staff member will file a report with the Director of Residence Life, the Office of Student Life and/or JCC campus security. Memos are distributed to each resident room several weeks prior to move out or the hall closing. This memo will include specific information regarding check out dates and other pertinent information. Residents are responsible for reading and knowing this information. Students living in residence halls during campus breaks (Thanksgiving, Winter and Spring Break) will receive information on reporting protocols and on-call staffing approximately one week before the break. Students wishing to remain in campus housing over winter break are asked to register at the Office of Residence Life one month prior to the last day of classes. Students needing housing after official move out dates for each semester must follow protocol in applicable closing memo and make required arrangements with the Office of Residence Life via the service desk. Move Out When memos are distributed it is the responsibility of the resident to read and know the information provided. All residents must vacate the residence hall 24 hours after their last exam or on the last day of classes by 7:00pm. Residents must sign up for a suite check out with a residence life staff member. At this time, the staff member will meet the resident at their suite with the Room Condition Checklist (RCC) and review the bedroom and all common areas (including appliances). Check outs will not be completed if items belonging to resident checking out remain in bedroom space. The exiting resident will be asked to identify owner of remaining items or damage in common areas of the suite. Any items left in suite after all suitemates have vacated will be discarded and all residents assigned to the suite will be fee assessed for the removal of items and/or common room damages. Security Deposit Refunds: Authorization to refund security deposits will be sent by the Office of Residence Life to the Business Office following final room inspections, cleaning and repair have taken place for the given semester. Students who completed the terms of their contract will receive the amount of their security deposit via a check, less any fees assessed from the final room inspection. Residents will receive an invoice along with a copy of the room/suite condition checklist when the final inspection has occurred. Residents can expect to receive their security deposit refund within 30 days of their check out. Checks are mailed to resident address listed in the College database. Residents who are remaining in campus housing for an additional contract term will have their security deposit forwarded from one contract to the next. If these residents have damage to their suite/room or additional fee assessments, they will be billed to the student account and will need to be paid in full prior to moving into new suite/bedroom. Dining Service JCC does not offer a formal meal plan for residents. However, there are options for on-campus dining. The campus food service provider posts hours of operation for each location at the start of each academic semester. Residents are able to purchase a dining service meal card; the cost is $25.00 per card. To purchase a card please contact Dining Services in the Potter Center of by calling 517.796.8238. Academic Success Residence life has a vested interest in your academic success; we realize that the transition to college and living on your own can be a difficult one. In order to partner in your academic success we have implemented the following to help guide you to the resources offered on campus. Below 12 Credits Resident students are required to be full-time students; this means enrolled in 12 credits for each fall and winter semesters and any combination of six credits during the spring/summer sessions. Residents who find themselves below the required credits may be requested to vacate the building; but still be financially responsible for their contract terms. The Office of Residence Life will periodically access the number of registered credits for each resident student. If a student is found to have less than 12 credits the student will receive a letter with resources and referrals to offices that can assist the student in getting on track. Below 12 Credit Exemption Residents that due to their specific program of study may submit in writing to the Office of Residence Life a request to be exempted from the 12 credit policy. The exemption request will be reviewed by a committee and the student will receive written notification of the decision. Residents that are filing for exemption are encouraged to submit their request as soon as they are aware of their situation; it is encouraged that students submit the exemption the semester prior. 2.0 GPA or Students on Academic Probation Residents who have received a 2.0 or lower grade point average (GPA) for the semester prior are placed on academic probation; being on academic probation can lead to loss of financial aid eligibility and scholarships. In order to promote and partner with our residents in their academic success, the Office of Residence Life will collect the grade point average for all assigned residents at the end of each semester. Residents that have received a 2.0 or less GPA will receive a letter that will include campus resources as well as a request for a meeting with the Director of Residence Life. In the above mentioned letters a resources and/or referrals include but are not limited to: academic counselor in student services, a meeting with financial aid, tutoring with one of the staff tutors at the Center for Student Success, the campus social workers and/or continued meetings with the director of residence life. Living On Your OwnThere is so much to learn when you are first on your own. One of the exciting aspects of residence life is we provide the basic furniture and appliances and you provide the furnishings to make you feel like home. This section will help you learn things that are permitted within your suite and what is not as well as help you learn some tips on keeping your kitchen, fridge, bedroom and bathroom clean! The goal of this section is to help provide you with information so that you are not charged for damage and/or cleaning fees at the end of your contract. Suite Furnishings All bedrooms are furnished with a bed, mattress, desk, desk chair, shades, wardrobe, dresser and ceiling lights. You may arrange the furniture in your room according to your preference. The furniture in your room is your responsibility and trading furniture with other rooms or storing furniture outside the room is not allowed. The bedroom has a cable hook up and all of Campus View is wired for wireless. You must bring the “fixins” (TV, cable cord, computer, etc). Public area furniture is for the use of all residents and therefore should not be placed in individual student rooms or apartments. Waterbeds and other water-filled furniture are not permitted in Campus View. Suite Shared Spaces Kitchens are furnished with a dishwasher, microwave, stove/oven, full size refrigerator/freezer, telephone and a garbage disposal. Living Rooms are furnished with a sofa, chair, coffee table, end table and cable hook up (again one of your must bring the TV/Cord). Bathrooms have a walk in shower, toilet and a cube rack for towels and such. There are two bathrooms per suite so you only share your bathroom with one other person. There is a two person vanity exterior to the shower area. Here are things that you will want to avoid when moving in to avoid fees or being documented for policy violations:
YIKES! Something broke, isn’t working, missing or just not right… what do I do?! While you are responsible for the proper care and use of the College provided items in your suite/bedroom and the community facilities, all replacements and repairs will be made by the College maintenance personnel. Most maintenance repairs are free of charge. Those resulting from careless, intentional or negligent behavior will be made at the expense of the responsible resident(s). All items get reported to the service desk, this includes common areas, your suite, bedroom, bathroom, laundry rooms, computer labs and hallways. The Desk Assistant has a form they complete and provide to the director for processing. We work with our maintenance staff on a weekly schedule to complete necessary work requests. There are some items that are NOT fixed by our maintenance staff, so when they are reported we must contact the correct group and schedule a fix it time with that company or contractor. In situations with major maintenance concerns (flooding, sparking/arching, single room power outage) a staff member will be called to evaluate and determine if an emergency maintenance call will be made for immediate repair. It is important to keep in mind, failure to report an item does not then make it an emergency concern. Finally, if there are items that are non-emergency and a student requests that it be completed and was not reported during normal business hours, the student is charged for the staff members time as well as the repair costs. If you have lost something (ID), furniture is missing in your suite… you can also report that via the Service Desk. If you believe an items has been stolen from your room contact Campus Security. See theft under the Safety and Security section for more information. “I locked myself out of my bedroom…” Resident Assistants and Security are available to complete a “lock out” to gain you entrance into your suite and bedroom. You report this at the Service Desk and they will contact staff, you are also asked to sign a form stating you have requested our staff to let you in. After two lock outs, you will be charged $10.00 or 3 hours of community service; the community service is coordinated through the Office of Residence Life. Lock outs only pertain to the individual residing in a suite or bedroom – if you have a friend who leaves an item in your room or if you are gone and need something out of your room other individuals will not be permitted entrance. In extreme situations such as emergencies, the staff will consult with the director; however these are exceptions and not the norm. All this space… is there a maid that cleans it? No, we do not provide cleaning of personal spaces. And it is important that you and your suitemates work out a cleaning arrangement (See the Community - Suitemate Agreement). Just as everyone comes to college with different experiences and expectations, people have varying definitions of “clean.” The following are tips room by room to help you keep your suite, bedroom and appliances in tip top shape! KITCHENRefrigerator and Freezer The first step to a pleasant “fridge and freezer” is to purchase a couple boxes of baking soda – this will help soak up any odors that may arise in your fridge and freezer. You should change these out, we recommend at either the start of each semester or the end of your semester when you clean things out. Big tips for the fridge and freezer: 1) If something spills, wipe it up immediately. 2) Periodically check dates and the bins (lettuce, tomatoes, fruit, etc does begin to grow mold after a period of time). 3) If you place thawed meat in the fridge, set it on a paper towel or in a container to avoid any messes from the package. 4) Freeze meat or food that you are not able to consume immediately to avoid waste. Microwave The microwave is a great way to reheat food and make microwave ready foods; however those foods can also splatter or cause a grease film. To alleviate some of the splatter you can always put a paper towel over your dish and it will catch the splatter versus the wall of your microwave. Nonetheless, a wipe down of your microwave with warm soap and water will help. The glass rotating plate can be removed and washed in the sink and we do recommend that you do this especially when items boil or flow out of the dish you are cooking in. If you have splatters that soap and water is not removing easily, you can always put a microwave safe dish with water and set/run the microwave (anywhere from one to three minutes). This will cause steam in the microwave which will loosen the items and you will easily be able to use a damp cloth to wipe the inside of the microwave. Trash Removal Each kitchen has been provided a waste basket and we know there is a storage closet as well in the kitchen. To help avoid unpleasant smells, bug infestation and damage to closet walls please take your trash to the dumpster located to the south of the building. Trash bags are available free of charge at the service desk. Also, please do not set your trash outside your suite and hope the trash fairies will pick it up. If you set it outside your door and leave it, it will be removed at a cost of $25.00 per bag to all residents of the suite. We also have cameras throughout the building, so placing trash in stairwells, etc can lead to the same fee assessment as well as potential community service sanctions. Garbage Disposal This is a great tool to have in your apartment to help you dispose of food product that you don’t want to place in the trash. If you have never used a garbage disposal before, you just scrape the items you are disposing into your sink and turn on the cold water, move the food into the opening (do not put utensils or hands in this area when turned on) and then flip the power switch. The food will take approximately a minute to grind and then you are done. Occasionally you may notice an odor or smell coming from your disposal two things you can do to trouble shoot this before reporting: 1) turn on the water and the disposal – be sure no one put stuff in the sink and then left it or 2) put ice cubes or a lemon cut in half in the disposal turn water and unit on – this may help to freshen it up. That said there are certain things that should NEVER enter the garbage disposal. These include: fingers/hands, bones, plastic, silverware, fish rocks (use the toilet or bathroom sink to clean fish tanks), pop tabs, etc. Stovetop and Oven The stovetop is a flat top, so you just place your cookware on top and turn on the correct burner. Keep in mind “cooking hotter” does not always mean things get done quicker… it just means they may burn quicker. When cooking never leave items unattended – and if steam begins to rise or if you spill and there is a bit of smoke, turn on the fan located within the microwave. If you catch an item on fire while cooking, please call the service desk. If the alarms go off… you MUST exit the building, but please alert the desk staff. Cleaning your stove top – this type of flat top will “stain” if items are burned and do not come off with soap and water (can you tell we have had experience in this?). A kitchen cleaner such as Soft Scrub works well in removing stains on the flat top. Cleaning your oven – You have a self cleaning oven, exciting we know. But there are a couple things to look into before hitting the “self clean” button. 1) Is there anything spilled at the bottom of your oven and has become encrusted? If yes, we encourage you to take hot water and try to remove a bit of it. If you don’t the temperature of the oven when self-cleaning will get so hot that it could spark a bit of a fire or cause a lot of smoke within your oven. The smoke could lead to the fire system being activated which in turn will cause an all building evacuation. (See Fire Safety on what to do if this occurs). 2) DO NOT spray or put any flammable cleaning agents in the oven to help with the cleaning process. As noted above, the oven reaches a very high temperature when self cleaning… if there are flammable cleaning products it too has the chance to catch on fire or cause a lot of smoke which leads to our fire system being activated leading to an all building evacuation (See Fire Safety on what to do if this occurs). Now you are all prepared to move into the “self clean” function, go ahead… wait until it is done (you should stay close by in case anything goes awry) and then always have paper towel handy for once the oven is cool you will wipe out the debris left. No, it does not just disintegrate. Dishwasher General tips on this are follow the instructions on the front of the machine for the items you have in (pots and pans, rinse only, etc). But here are some important things:
Cupboards Oh, the places we store things. Just like with the fridge and freezer, be sure to occasionally check the cupboards that you store items in. During room inspections, we have found molded bread, fruit that had taken on new forms and other unidentifiable science projects. Floors The floors in the kitchen and living rooms are very easy to clean. They are a wood base and can be cleaned with a mop, soap and a wood floor cleaner. Others bring Swifter type supplies. And, it is important to keep in mind that one should sweep the floor before mopping, even in the corners. LIVING ROOMFurniture You should always vacuum the furniture if you spill or eat in that area often. Remove the seat cushions and use the vacuum (if you don’t have one you can check one out at the service desk) to get rid of crumbs, etc. If you spill beverages or food that may stain, take a wet cloth and clean the area as soon as possible. Coffee and End Tables Both of these are easily cleaned with a dusting product and towel. If product that may stain falls on the coffee or end tables, it’s important you clean it quickly to avoid being charged at the end of the year for damage. The sooner you clean up and wipe (using soap and water) the more likely it is that the product will not stain. Heating and Cooling Units Suitemates will have the responsibility during their suitemate agreement meeting to discuss temperature in their suite. The main control unit for this is located in the living room area of the suite and controls the entire suite, including the four bedrooms. Temperature of units should be set no lower than 68 degrees for air/cooling and no higher than 75 degrees for heat. Suites that stray from these temperature settings have the potential to cause damage to the unit. Residents in each suite are responsible for the heating and cooling units and will be charged accordingly if repair or replacement is required and is due to negligent use or failure to manage settings accordingly.
BATHROOMToilet Although we utilize a water softener in the building our toilets stain easily and need frequent cleaning. Residents must bring their own toilet cleaning supplies (i.e. toilet bowl brush, cleaning solution). To clean just pour a bit of the cleaning solution into a water only filled toilet basin, let sit for a couple minutes and then take the toilet bowl brush and clean the sides of the basin area. Shower and Shower Curtain If there is one tip we can give you, it is to learn that vinegar has multiple uses; one of the uses is as a cleaning agent. Vinegar when diluted with a bit of water and placed in a spray bottle is an inexpensive “make your own” cleaner for shower curtains. A suggestion is to mix a spray bottle of the vinegar and water to keep your shower and after each use, spray on the inside of your shower curtain this will assist in decreasing and/or eliminating mold growth on the shower curtain. Shower floors and walls can get “grime and soap” build up, so plan to bring some type of cleaning product and brush or towel to clean that area as well. If you use aluminum cans these may create a rust stain on the floor of the shower that you will spend time removing. Tips: Purchase a caddy to place these items in or a shower head organizer, this will save you time in the long run. The floors in the bathrooms are tile and are easily cleaned by sweeping and mopping. If you are a person who will plan to have floor mats and such, it will be important for you to wash those to avoid mold growth or odor. Vanity – Sink and Mirror Area This sink basin and counter top can easily be kept clean by washing with a towel using bathroom cleaning solution. A glass cleaning product can be used on the mirror to remove spots from hair products and toothpaste. Don’t forget when spraying cleaning solution to move items such as toothbrushes to avoid having cleaning solution or chemicals fall on them during the process. Your Bedroom Your bedroom is exactly that, your bedroom – your space. We do have a few expectations in relation to cleanliness so that our rooms stay in good condition for years to come. Things that we are concerned with consists of cluttered floor (clothing on floor), dirty dishes (laying around), food items (not on shelves) to name a few. These items are concerns for us because they can encourage odors and/or bugs (i.e. ants). It’s important to do laundry and keep your dirty laundry in a basket, wash bedding on a regular basis, don’t leave wet towels or clothing lay on the floors, throw away trash and take dirty dishes to the kitchen. Laundry 101 Coin-operated washers, dryers and a change machine are located on the 2nd floor for your convenience. Residents should report broken machines and any refund requests to the Campus View Service Desk. Campus View is not responsible for loss or theft of items. A security camera has been placed in the laundry room in order to monitor the area for damage; however you should never leave your items unattended. There are laundry operating instructions posted on the wall in the laundry room as well as on each washer and dryer. Now that I have my own place… how do I get mail? Campus View directly receives mail delivery Monday - Saturday from the U.S. Post Office. JCC staff distribute the mail that was delivered to the building into mailboxes Monday – Friday. Times of distribution to mailboxes will be posted at the service desk at the start of each semester. Residents that receive packages larger than their mailbox will receive a package notice and can pick up their package by bringing their package slip and student ID to the Service Desk. Each resident is assigned a mailbox located outside on the north side of Campus View. Each student is assigned a mailbox number and issued a mailbox key at check-in. Failure to return the mailbox key at check out will lead to a $25.00 replacement charge. Your Name example: Jackson Doe Campus View MB # ____ Campus View 206A 2115 Emmons Rd. 2115 Emmons Rd. Jackson, MI 49201 Jackson, MI 49201
How do I change my address to Campus View to receive the in county tuition rate? Campus View residents are able to change their permanent address to Campus View and will receive the in county tuition rate. Visit http://www.jccmi.edu/studentservices/registration/residency.htm for more information. I ordered something and had it shipped to Campus View… how will I get it? Federal Express, DHL and UPS will deliver packages directly to Campus View. Students will receive a telephone call notifying them of the delivery. Only packages for assigned residents will be accepted. Residents will be asked by the Desk Assistant to show their student ID and sign for the package before it will be distributed. Please note that tampering with the outside mailboxes and/or packages is a Federal Crime and students found to be responsible of such will be prosecuted accordingly. Telephone Service Each suite is equipped with one phone located in the kitchen area. Each phone features unlimited local and long distance service within the continental U.S. at no extra charge. Calling cards may be used for calls beyond these boundaries including international calls. The phone number assigned to your suite cannot be moved with you when you leave JCC. It is assigned to the college. You may intercom other rooms within Campus View. If you wish to place calls outside of the complex you will need to dial the full telephone number. Caller ID (Name and Number) is provided as a standard service as is voicemail and call waiting. The phones cannot accept collect calls or third party calls. Charge based services as well as 900 numbers are blocked. The phone is to be left in place and cannot be replaced by another phone device. Please report any telephone problems to the service desk to complete a maintenance request form. Only JCC provided phones can be used. Cable Channel Listing 29 MSNBC 30 CNN 31 Headline News 32 CNBC 33 Fox News 34 The Weather Channel 35 Discovery Channel 36 Disc Health 37 HGTV 38 Food Network 39 Travel Channel 40 ABC Family 41 GSN 42 Cartoon Network 43 Animal Planet 44 TLC 45 Lifetime Channel 46 Nickelodeon 47 E! 48 A & E 49 History Channel 50 TRU TV 51 WE 52 Movie Classics 53 Speed 54 IFC 55 Bravo 56 Sci-fi Channel 57 AMC 58 Fox Soccer Channel 59 TNT 60 USA Network 61 TBS 62 Comedy Central 63 FX 64 ESPN Classic 65 ESPNU 66 ESPN 67 ESPN2 68 ESPNEWS 69 FOX Sports Network 70 G4 71 C-SPAN 72 C-Span2 73 FIT TV 74 Bloomberg 75 BET 76 MTV 77 MTV2 78 VH1 79 Fuse 80 CMT 81 GAC 82 Spike 83 CBS WLNS 6 84 NBC WILX 10 85 MNT WHTV 18 86 PBS WKAR 23 87 FOX WSYM 47 88 ABC WLAJ 53 My television isn’t getting cable? One of the perks of living in Campus View is that your suite and bedroom receives DirecTV. There are over 50 channels to choose from that are delivered directly to your TV without the need of a cable box or similar technology. First off, have you programmed your television through the menu options to accept our cable channels? If yes, then proceed to the next response. If no, please program your television. If you need assistance in programming your television, please contact your RA. If you have programmed your television and are experiencing station outages, sound issues, reception problems and the like, we ask that you report these to the Service Desk as a maintenance request. The Information Technology staff will be contacted regarding the problem and make any necessary repairs. Wireless Internet Service and Computer Hookup A wireless network is provided for your use and is shared among all residents within Campus View. Please be considerate of other residents trying to use the network. Large downloads or other bandwidth intensive items will affect the performance of others using the service. Although best effort has been made to make the wireless network compatible with computing devices we cannot guarantee this. You may choose to get support for your device at any available merchant or support center. The College does not support student owned devices. Non-JCC wireless networks are not allowed within the complex as these will conflict with the performance and/or availability for others depending on the wireless service. It is recommended that you install and maintain your own firewall, virus and spyware products in order to protect your investment and data. The College does enforce a Responsible Use Policy (which can be found at http://www.jccmi.edu/infotech/pdfs/RUP2003-2004.pdf) and the Digital Millennium Copyright Act (which can be found at http://www.copyright.gov/legislation/dmca.pdf) regarding downloading or sharing copyrighted movies and music. Disciplinary action is taken for reported violations. Steps to setting up your wireless account and logging on: 1. Go to Start > Control Panel. Select Classic View. 2. Double-click Network and Sharing Center. 3. On the Tasks panel, click on the Connect to a network” link.
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