Student E-mail Help

The username format for logging into My Student Email is the first seven letters of your last name, first seven letters of your first name, and your middle initial followed by

Example: If your name were Jane Anita Smithson, you're username would be:

Your initial password for your e-mail will be in the following format:

First letter of first name capitalized, first letter of last name in lowercase, 2 digits of your day of birth, the last two digits of your birth year, and the last four digits of your student I.D. Example: Default Password (pdf)

NOTE: Once you change your student email password from the initial password, it will not be the same as the JC network password you use to login on campus to computers, for e-Services and for JetNet Online Classes. To change your student email password visit the Microsoft Online Password Reset site.

My Student E-mail accounts are created one business day after completion of your student application and acceptance to Jackson College. Accounts are currently available for Student Applicants and Students who have been registered for a class within the last two years.

Your My Student E-mail mailbox size is 25GB.