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Quality & Institutional Effectiveness

Performance Improvement

Committees and Councils

JCC has organized its strategic and quality improvement work through a committee process that is designed to:

  • To achieve our vision to be world-class;
  • To increase employee engagement;
  • To improve communication;
  • To clarify decision making;
  • To improve accountability; and
  • To achieve improved results.

Baldrige delineates criteria for performance excellence and the following committees address each item outlined as essential for quality improvement:

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