Bookstores
- JCC Main Campus 517-796-8440
- JCC @ LISD TECH 517-265-6855
- LeTarte Center, Hillsdale 517-787-0800 Ext. 3058
-or- 888-522-7344 Ext. 3058
Buy your books online at www.efollett.com. The JCC Bookstore, operated through an agreement with Follett Higher Education Group, offers textbooks, supplies, academically discounted software, clothing and gift items for Jackson Community College. We also carry textbooks for Siena Heights and Eastern Michigan University classes that are held on the JCC campus. (For Spring Arbor University textbooks, please contact your advisor.) Course material costs vary widely, and are in addition to tuition and fees. Check with the JCC Bookstore or online at www.efollett.com for costs specific to your class.
Financial Aid for Books
JCC administered financial aid is available to use in the bookstore January 5 – 22, 2010.
Government sponsors and employer paid assistance is available January 5 – March 26, 2010.
Exchanges and Refunds
You must present your receipt for all refunds or exchanges. Books for the current semester may be returned for a full refund within the first seven (7) calendar days of the class, or two (2) business days if purchased thereafter. Books for dropped courses may be returned during the 100% tuition refund period with a copy of your drop slip. (See section on Dropped Courses for more information.)
Buy Back
(Prices Paid for No Longer Needed Books)
Buyback is a valuable service for students to sell unwanted textbooks for cash on a year-round basis.
- Follett encourages students to retain any textbook that may have value in another course or as a research tool.
- As a convenience to our customers, we are committed to offering book buyback service at each of its stores year-round.
The bookstore will offer to pay 50% of what the student paid for books that have been readopted for use during a subsequent term as long as additional copies are needed for anticipated re-sale.
- Books must be complete, i.e. no pages can be missing, the binding must be intact, and the book must be in re-salable condition.
Titles that are no longer readopted on this campus or those for which the store has sufficient inventory, are purchased for textbook wholesalers who recycle them to other campuses.
- “Wholesale” prices are determined by supply and demand, i.e. how many other campuses are using the book and how many copies are currently in the wholesaler’s inventory.
- “Wholesale” prices range up to 30% of the retail price.
- Only current editions have resale value. A book that has been out-of-print or replaced by a new edition cannot be purchased by the store regardless of condition.
Textbook Pricing
Textbooks that are adopted for course use are the exclusive selections of the faculty.
- Every academic department or faculty member selects the textbooks and course materials – required and recommended – that will provide the best educational experience.
- The college store’s role is to provide those course materials on a timely basis in the right quantities
Textbook selling prices are determined by the cost from publishers and by the contract that the bookstore has with the college.
- New textbooks for which the publisher has a suggested selling price, i.e., a list price, are sold at that price.
- New books that are pre-priced, i.e., have an imprinted selling price, are sold at that price.
- New books that have no list or preprinted price are sold at an agreed upon margin between the institution and the bookstore. Books are priced so the gross margin does not exceed industry standard pricing.
- Used textbooks are sold at a 25% discount from the selling price of the new book.
A textbook costs more than a general reading book because creating and publishing a textbook is more complex than writing and publishing a novel.
- The potential demand or audience for a textbook is generally very small. Many popular textbooks are published in small quantities whereas trade books are produced in higher volumes, reducing the cost per unit.
- Creating a textbook requires considerable time, effort and financial investment on the part of the author who must support the content with research and documentation.
- Textbooks are expensive to produce because they typically include color pictures, graphs, charts, formulas, and illustrations. Textbooks are also printed on high quality paper and bound with a durable binding.
- The life span of most textbook editions is only two to three years given the dramatic pace at which our world is changing.
The price of textbooks reflects about five to 10 percent of the total cost of an education and are the “tools” required for academic success.
Release of ISBNs
(International Standard Book Number)
The bookstore is dedicated to providing a high level of service to our customers and to service all our customers with the course materials they need to be successful in their pursuit of academic excellence. Our primary goal during the back-to-school period is to service those customers who are shopping in our store and providing them with the attention they deserve.
Telephone calls during the book buyback or book rush period, where the primary interest may be to purchase course materials elsewhere, detracts from providing the best possible service to our in-store and online customers. Customers who are purchasing course materials in our stores will be provided with the necessary course information to secure their books.
ISBNs are not static and change for a variety of reasons:
- There is any change in the book’s content.
- A book is reprinted with a new or altered title.
- Another publisher reprints books.
- Books are sold in volumes. The set will have an ISBN and each book in the set will have an individual ISBN.
- Bundled books have a separate ISBN from the book if it is sold unbundled.
In addition, the practice of providing ISBNs is subject to human error whereby information may be given or recorded incorrectly, resulting in inconvenience for the customer if he/she purchases the incorrect book.
The ISBNs of the course materials that will be used in a course are not formalized until the materials arrive. The best way to ensure our customers receive accurate information is for them to visit the store and copy the titles, authors, editions and ISBNs off of the actual course materials themselves.
We do not provide ISBNs via the telephone for all of the above reasons.
Customers may also go online through efollett.com or visit other search engines to seek the information they desire.
