
Policies & Requests
Academic Issues
Academic issues such as grade disputes or issues with instructors should be directed to the appropriate department chair and follow the Academic Complaint Procedure. The Academic Complaint Procedure form is available at the Jackson Campus Student Center, LeTarte Center, Hillsdale and JCC @ LISD TECH Centers, from each building secretary, and online from the Academic Deans’ web page.
Audit Policy
Auditing is the option to attend a course without receiving credit or a grade. Please note that no Financial Aid may be used to audit a course. To audit a course, mark the appropriate box when registering. Audited courses have the same tuition rate and fees as courses taken for credit. To change a course from credit to audit, the request must be completed by the last day of the add/drop period. To change from audit to credit, no Financial Aid may be used, your coursework must be current, and the request must be completed by the last day to withdraw.
Educational Rights & Private Act
JCC complies with the provisions of the Family Educational Rights and Privacy Act (FERPA), which governs the release of personally identifiable information of JCC students. This act allows students to view most records on file with JCC and also specifies under what conditions information may be released. Further information about this law and students’ rights and privileges may be obtained from the Registrar’s Office or from the current JCC catalog.
While JCC does not publish a directory of students, the following items are examples of “directory information:” name, address, e-mail address, terms of attendance, enrollment status, degrees and awards received and most recent previous educational institution attended. JCC will not release any other information concerning a student without written authorization from the student. Other than required by law, JCC does not sell or otherwise provide the names and address of students to companies or agencies outside of JCC. JCC retains the right to contact immediate family members when the student’s health and safety appear to be at risk.
Grade Change Request
If you feel that an error has been made in your grade, you may initiate a grade change request by contacting your instructor. Requests must be made within 30 days of the end of the semester. Grades are available to students on e-Services. Paper report cards are not mailed. For further information and assistance, call 517.796.8405.
Transcript & Grade Report Requests
Transcript requests are processed in a timely manner with additional time needed for research of those records dating back five or more years or filed under former last name(s). Returning students may view and print an unofficial copy of their transcript online at e-Services./studentservices/registration/Transcripts.htm
Grade reports are available online using your e-Services account. Report cards are not mailed. Requests for transcripts and grade reports must be made in writing with your signature and student ID or birthdate. For assistance, contact the Registrar at 517.796.8584.
Graduation
To officially graduate, you must apply for graduation. Specific graduation procedures and requirements are detailed in the JCC catalog. Applications for graduation are available at www.jccmi.edu and at all JCC locations. For Fall graduation, applications are due Oct 1.
Voter Registration Form
Pick up a voter registration form at Jackson Campus, JCC @ LISD TECH or LeTarte Center, Hillsdale. For further information, go online to the Secretary of State’s Voter Registration Center at www.michigan.gov/sos.
Waitlist Policy
Some courses may be waitlisted, depending on options for alternative sections and courses. If the course you want is full and has a waitlist, follow these steps:
- Include the waitlisted course on your registration form and turn in at any JCC location. If you use e-Services, choose “Wait” in the “Take For” column.
- Waitlisting will take place up to five business days prior to the start of the semester.
- Keep the time open in your schedule.
- When an opening occurs, waitlisted students will be registered in the order in which we receive the registration form.
- You will lose your place on the waitlist if you have already registered for a course at the same time as your waitlisted course or enrolled in another section of the same course.
- When you are registered, your new schedule will be mailed to you with a notice of your payment due date.
- It is your responsibility to drop any unwanted courses before the end of the drop period. See e-Services for exact drop dates.