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Business, Management, Marketing, & Technology Pathway

Program & Course Information

Business, Management, Marketing, & Technology Pathway

Computer Service

What Computer Service Technicians Do

Computer service technicians repair computer parts, network connections, and computer equipment, such as an external hard drive or computer monitor. Computer repairers must be familiar with various operating systems and commonly used software packages. Some work from repair shops, while others travel to customers’ locations.

Work Environment

Computer service technicians work in air-conditioned and well-ventilated offices because computers and office machines are sensitive to extreme temperatures and humidity.

How to Become a Computer Service Technician

Some workers enter this field with a high school diploma. However, knowledge of electronics is required, so these workers commonly have a postsecondary degree or certificate. Strong communication and customer service skills are important because computer service technicians often interact with customers to figure out what needs to be repaired.


The median annual wage of computer service technicians was $37,280 in May 2010.

Job Outlook

Employment of computer service technicians is expected to grow 7 percent from 2010 to 2020, slower than the average for all occupations.

Quick Facts: Computer Service Technicians
2010 Median Pay $37,280 per year
Entry-Level Education Postsecondary non-degree award
On-the-job Training None
Number of Jobs, 2010 146,200
Job Outlook, 2010-20 7% growth rate

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