Follett ACCESS

Follett ACCESS is a partnership between Jackson College and the Jackson College Bookstore. Follett ACCESS takes the hassle out of buying course materials because costs are covered as a fee you are charged when you register for classes. The charge is posted directly to your Jackson College bill and can be paid along with your college charges or using financial aid.

Once you have registered for your courses, your course list will be sent to the Jackson College Bookstore. The campus store gets everything ready for you and notifies you with instructions on how to get your books and materials. Follett ACCESS allows every enrolled student access to all required materials on day one.


The Benefits of Follett ACCESS

  • Having required course materials makes it easier to be more successful in class
  • Receive all course materials through a stress-free procurement experience
  • Easily access, manage and use digital course materials
  • Minimize the time spent searching for deals on course materials
  • Don’t worry about getting the wrong book or wrong edition

Will Follett Access save me money?

View the pdf below for instructions on how to estimate the cost of your books to determine if you will save money with Follett Access.

Estimate Cost of Books

Spring 2021 Opt-Out Dates

Opt-out dates are determined by a student’s schedule and earliest start date:

Class Starts On  Opt Out Date
May 10, 2021 May 13, 2021
May 24, 2021 May 27, 2021
June 7, 2021 June 10, 2021
June 15, 2021 June 18, 2021
June 21, 2021 June 24, 2021
June 28, 2021 July 1, 2021
July 6, 2021 July 9, 2021

Opt out of Follett ACCESS

Follett Access Logo

Frequently Asked Questions

  • What is Follett Access?

    Follett ACCESS offers a new way of buying books and course materials.  Follett ACCESS takes the hassle out of buying course materials because costs are covered as a fee you are charged when you register for classes. The charge is posted directly to your Jackson College bill and can be paid along with your college charges or using financial aid. Follett ACCESS allows every enrolled student access to all required materials on day one. Once you have registered for your courses, your course list will be sent to the Jackson College Bookstore. The campus store gets everything ready for you and notifies you when your materials are ready.

    The current fee is $25 per billing contact hour.

    Follett ACCESS is a partnership between Jackson College and the Jackson College Bookstore.

  • How do I know if I’m participating in Follett ACCESS this semester?

    All students are enrolled in Follett ACCESS by default, and this is for every course in which they are enrolled. So, if you want to participate in the ACCESS program, good news; you don’t have to do a thing! However, if you’d like to opt out of the program, you may begin that process 30 days prior to the start of the term. An email from the school will be sent to your JC email, and it will provide instructions and a link at which you can opt out. Your textbook access fee will deducted from your bill. NOTE: If you opt out, this is for all courses for the term.

  • Do I need to place an order for my materials if I am part of the Access Program?

    Nope! This is one of the best and most convenient features of Follett ACCESS. Orders for all *required* course materials will be generated on your behalf one to two weeks prior to your course start date. Some important details about this are below:

    Physical books

    • You will receive an email letting you know that your order is ready for pickup. NOTE: Order pick up will be curbside pick-up at Central Campus only for the foreseeable future, due to COVID.
    • We will be emailing out a Curbside Pick Up guide to JC student email accounts with dates, times and details on how to participate in curbside pickup. Keep an eye out for this email 2 weeks prior to class start.
    • If you wish to have your books sent to you, or you are out of state and cannot pick them up, please email curl@follett.com and provide the following: full name, shipping address (street address, City, State, ZIP Code) and a phone number where we can reach you.
  • How do I order materials for my courses if I opt out of the program?

    Since the Follett website is built to ensure that those who are enrolled in the ACCESS program don’t pay for or order materials they will already be getting, they’ve made it a little tricky to add things to your cart, but there is a way to accomplish this. Follow these steps:

    • First, go to shopjacksoncollege.com
    • Second, at the top of the page, to the left of the “Search” bar, there will be an icon that looks like an open book and it says “Textbooks.” Click on that.
    • Enter your course information into the drop-down menu. Once you have put that in, click “Find course materials,” and it will route you to the textbook info.
    • To add items to your cart, highlight and right click the ISBN or SKU of the item that you want to purchase, and paste that info into the “Search” bar at the top of the page. This will reroute you to a page that has the item listed, but it will have the “Add to Bag” option. Click “Add to Bag.”
    • Once you have done copy/paste method for all items needed, you will then click “View Bag & Checkout” and then follow the prompts.
  • Are my books physical or digital?

    If you’d like to know if your required books are physical or digital, please follow the instructions below to look up your course materials. The materials required for your courses will specify if they are digital, rentals, or purchases.

    • Go to shopjacksoncollege.com
    • At the top of the page, to the left of the “Search” bar, there will be an icon that looks like an open book and it says “Textbooks.” Click on that.
    • Enter your course information into the drop-down menu. Once you have put that in, click “Find course materials,” and it will route you to the textbook info.
  • Some of my materials are digital; where can I find them?

    Materials embedded/built into JetNet

    • This means that when the course starts, access to your digital materials will open up and be available to you via JetNet, either through a link or in the course. Several Math courses, BIO 132, ENG 131, SEM 140 and several other courses have this digital delivery format.

    Brytewave ebooks

    These are ebooks/digital codes that are emailed from Brytewave (DO NOT DELETE EMAILS FROM BRYTEWAVE). They contain a link to the Brytewave site, where it either asks you to log in if you’re a previous user, or to create an account if you are a first-time user. Once you are logged in, your ebook will be located on your “Shelf.”

    If you’re having trouble accessing your account, or if you have not received a Brytewave email for your digital course materials, please follow the following steps:

    If this does not resolve the issue, please contact Brytewave Customer Service at:

    The Brytewave emails will be sent out 1 to 2 weeks prior to your course start date and they will be emailed to the primary email account that is on your JC profile. Please ensure that your email preferences are up to date.

    This info can be found online at shopjacksoncollege.com. Please contact the bookstore if you are not sure.


    Access codes not embedded in JetNet

    These are access code files that will be emailed to students individually once the “order” for them has been confirmed. NOTE: You will get an email stating it is ready for pickup; disregard this email and wait for the access code to be emailed to you.

    Some ACC, CEM, DMS, MED courses will have this type of access code. This info can be found online. Please contact the bookstore if you are not sure.

    You will get an email from 0330mgr@follett.com, with your access code info attached.

  • What happens if I drop a course or switch courses?

    If you drop a course, unless you have picked up a physical book/kit, you do not have to take any action. Follett Access automatically revokes ebook/access code credentials and the bookstore staff processes a return on any physical materials, and then your textbook access fee will be removed from your tuition bill.

    NOTE: If you have picked up a physical material and have not returned it, your textbook access fee will not be removed from tuition until you have returned those materials. These materials MUST be in resalable condition, and if it is a science kit, it cannot be used at all.

    If you switch classes, the following will happen:

    • Any ebook/access code credentials from the previously registered class will be revoked.
    • Any materials picked up for the previously registered class will need to be returned to the bookstore so a refund for that course can be processed.
    • 24 to 48 business hours (Monday-Friday) after registering for your new course, any digital materials will be emailed to the email address on file with the school, and if any physical books/materials are required, an order will generate. The bookstore will confirm that order and you will be notified when it is ready for pickup.
  • If my book is a physical book, do I get to keep it?

    Not necessarily. In order to keep the pricing for Follett Access as affordable as possible, if a book is rentable, it will be rented out to the student and will need to be returned at the end of the semester. Your receipt/packing slip will list the due date, and where possible, a red and white “Rental” sticker with the date written on it will be put on your book(s).

    Rentals can be dropped off via curbside/drive thru the week of finals (dates and times will be sent out when the rental due date is closer), or if dropping them off is not possible, they can be shipped back to the bookstore at the discretion and cost of the student. Please ensure that they are post marked by the due date. They can be sent via USPS, FedEx or UPS, and they should be shipped to:  Jackson College Bookstore, 2111 Emmons Rd, George E. Potter Center, Jackson, MI 49201.

  • When does the Follett portal open for account creation and collateral?

    The Follett portal opens 30 days prior to the term start date.

  • I like keeping my books at the end of term; can I do that with this program?

    After the term is complete, rented textbooks must be returned to the campus store. However, you can choose to keep the book by paying an additional fee at the campus store checkout.

  • What do I do after finals?

    All rented materials must be returned to the campus store when the term ends. Students must return the rented materials within 1 week of the end of the term or their collateral will be charged.

  • If my professor has recommended course materials, will those be included in the program?

    Only materials identified by your professor or campus as “required” are included as part of the program. All “recommended” materials will be available for purchase at the campus store and online at https://www.bkstr.com/jacksonstore.

  • Who do I contact if I have questions about Follett ACCESS?

    If you have questions regarding Follett ACCESS, you may contact the JC Bookstore at 517.796.8440 or by email at jackson@bkstr.com.

  • How do I opt out of Follett ACCESS?

    Students will be able to opt out of Follett ACCESS 30 days before the semester begins.  Students will receive an email with opt out instructions.  Those students who opt out will have the Textbook Access Fee credited to their student account after the Add/Drop date for each semester.  NoteFailure to pick up materials from the bookstore will not automatically be opt you out of the program.

    Reminder – your opt out selection is for your entire semester schedule.  You cannot opt out and opt in to individual courses.  You must opt out of Follett ACCESS each semester.

    Opt out of Follett ACCESS
  • What happens if I drop a course?

    If you drop within the Add/Drop period, the Textbook Access Fee will be credited to your student account.  Digital book access will be removed and if you have received a physical book or textbook rental, it will need to be returned to the bookstore within one week of dropping to avoid being charged extra fees for non-return.

    If you drop after the Add/Drop period, the Textbook Access Fee will not be credited.  If you have a textbook rental, it will need to be returned to the bookstore within one week of dropping to avoid being charged the extra fees for non-return.

  • How do I get my course materials?

    Students will receive an email notification when their books are available for curbside pickup at the Central campus location only.  The Lenawee campus will not have bookstore services.  For students who cannot, or choose not to pick up their materials, you may contact the JC Bookstore at (517) 796-8440 or by email at jackson@bkstr.com to make shipping arrangements.

    Please note: There is a charge for shipping items.  Available financial aid can be used to pay shipping.

    Your instructor may select an e-book option for your course, information on how to access your e-book will be sent to your JC Email.

  • How much will I be charged?

    Students will be charged a $25 Textbook Access Fee for each Billing Contact Hour they are register for.

  • What will the charge look like on my Jackson College bill?

    A charge will appear on your Jackson College bill listed as Textbook Access Fee. You can pay through JetStream or allow it to be covered by your financial aid.

  • How do I know if my books are provided by Follett ACCESS?

    All students are part of this program starting Fall 2020.

    You will receive email from the Jackson College Bookstore when your materials are ready to be picked up in the bookstore OR if it is available in your digital bookshelf.

  • What is the benefit of participating in the program?

    The goal of this program is to improve your success in the classroom and overall here at Jackson College. This program helps all students start on day one with all the required materials needed to be successful.

    Studies show students who don’t have their required course materials on the first day of class may be at a disadvantage. We want all JC Jets playing on the same field, so we are offering this program to all students.