Computer Support Specialist – Certificate

Students completing this certificate are prepared to assume a variety of positions in a computerized office setting. The certificate contains most of the core computer classes in the Computer Support Specialist Associate Degree. Students completing this certificate may find jobs as a computer support specialist, computer applications specialist, information office manager, end-user support technician, information systems associate, personal computer (PC) coordinator, or software specialist. Students can also continue on for the associate degree or may complete this certificate to improve current job skills.


Program Requirements

Minimum credits16
Minimum cumulative GPA2.0
Minimum grade in all courses2.0
Minimum Jackson College credits15

CORE REQUIREMENTS

Take the following:

Course #Course NameCreditsPrerequisitesNotes
CIS 174 PC Repair/A+ Hardware Component 3

Course covers basic computer theory, logic, technological evolution, fundamental PC components, I/O peripheral identification, implementation, functionality, and printer fundamentals/types/diagnostics/troubleshooting/basic repair.

CIS 175 PC Repair/A+ Software Component 3 CIS 174

Students gain familiarization with basic DOS functionality and manipulation for diagnostics, troubleshooting and repair with Windows® O/S. Installation, configuration, troubleshooting, diagnostics, upgrade familiarity with necessary Microsoft® product for A+ certification.

CNS 101 Network Fundamentals/Network+ 4

This course introduces students to fundamental networking concepts and technologies. It is the first of four courses that help prepare students for the Cisco CCNA certification exam. The course materials will assist in developing the skills necessary to plan and implement small networks across a range of applications. It also helps prepare the student for the CompTIA Network+ certification exam.

CNS 131 Linux Administration I 3

This course introduces Linux to experienced computer users and to those with a basic knowledge of computers. Students will install and configure a distribution of Linux. They will learn to use a command line shell and a GUI to manage the file system, create user and group accounts, and manage file permissions. This course will cover how to set up a Linux system on a TCP/IP network, bash shell concepts, printing and installing programs Linux.

CNS 201 Network Security/Security+ 3 CNS 106

The student will be introduced to computer network vulnerabilities and threats and how to safeguard computer networks from those vulnerabilities and threats. This course will expose the student to network security planning, network security technology, network security organization and the legal and ethical issues associated with network security. In this course, students will learn the skills necessary for Security+ certification.