Executive Assistant – Associate in Applied Science

Executive assistants are professional-level positions who provide support for senior management and executives (VPs, CEOs, CFOs, etc.) of almost every business type, including industrial, retail, medical, legal, finance, education, hospitality, chain stores/restaurants, stock market, non-profits and more. They use expert computer skills to organize and manage their boss’s reports and time commitments, often deal with confidential information, and have authority in the executive’s absence thereby requiring exceptional critical thinking and interpersonal skills. Executive support positions have to possess proven multi-faceted skills so an internship or work experience may enhance one’s employability and success.


Program Requirements

Minimum credits 63
Minimum cumulative GPA 2.0
Minimum grade in all courses 2.0
Minimum Jackson College credits 17

GENERAL EDUCATION REQUIREMENTS

GEO 1: Write clearly, concisely and intelligibly

Take the following:

Course # Course Name Credits Prerequisites Notes
ENG 131 Writing Experience I 3 ENG 085 and ENG 091

This is an intensive writing course. Narrative and descriptive modes are stressed. Basic research strategies are introduced. An end-of-the-semester portfolio is required.

GEO 2: Speak clearly, concisely and intelligibly

Take the following:

Course # Course Name Credits Prerequisites Notes
COM 240 Interpersonal Communication 3 ENG 085, ENG 091

(FORMERLY SPH 240) Students will learn to improve communication in one-on-one and small group situations. In this course, students will examine basic verbal and non-verbal elements affecting communication between individuals in family, peer group and work contexts. Specific units of discussion include intrapersonal perspective, conflict resolution, self-disclosure, message generation, intercultural messages and non-verbal communication.

GEO 3: Demonstrate computational skills and mathematical reasoning

Choose one of the following:

Course # Course Name Credits Prerequisites Notes
MAT 130 Quantitative Reasoning 4 MAT 030

Quantitative Reasoning develops student skills in analyzing, synthesizing and communicating quantitative information. Cultivates algebraic reasoning and modeling skills through a quantitative literacy lens. Emphasizes critical thinking and the use of multiple strategies in applied contexts. Topics include proportional and statistical reasoning, probability, and evaluation of bias and validity.

MAT 133 Introduction to Probability & Statistics 4 MAT 033* or MAT 131 or higher

(FORMERLY MTH 133) (SAME AS CIS 203 AND PSY 144) This course is an introduction to experimental design, data representation, basic descriptive statistics, probability theorems, frequency distributions and functions, binomial and normal probability distributions and functions, probability density functions, hypothesis testing, statistical inference, Chi-square analysis, linear regression, correlation and application of the above in making informed, data driven decisions in real-world contexts. Both graphing calculators and computer-based statistical software (Microsoft® Excel) will be used. If the prerequisite is more than two years old, then the mathematics department recommends the course placement exam be taken or the prerequisite be retaken to ensure the success of the student.

GEO 4: Demonstrate scientific reasoning

Choose one of the following:

Course # Course Name Credits Prerequisites Notes
BIO 110 Introductory Biology 4 ENG 085*, ENG 090* and MAT 033* or higher

Students will investigate the nature of science and critically analyze scientific data. Basic biological concepts including cancer, biostatistics, organic molecules and nutrition, biotechnology, nutrient cycles, and evolution are presented in the context of current issues. This course includes a discussion component which involves reading, critically evaluating, and discussing scientific papers: thus strong college reading and writing skills are recommended. The course is designed for non-science majors and includes a laboratory component.

BIO 132 Human Biology 4 ENG 085* and MAT 020* or higher

Students focus on the structure and function of the human body, the unity and diversity of life, the nature of scientific inquiry, and the principles and processes of evolution as well as contemporary issues that relate to biology. Course includes a laboratory component which focuses on human anatomy.

BIO 158 Environmental Science 4 ENG 085*, ENG 090* and MAT 020* or higher

This course serves as a foundation for environmental science majors. It is also suitable for non-majors interested in environmental topics. Emphasis is placed on laboratory experience, environmental surveys, and class discussions to reinforce scientific principles. Environmental case studies are covered in detail. In laboratory, the students will learn how to analyze quantitative environmental data through application. This class has a laboratory component.

BIO 161 General Biology I 4 ENG 090* and MAT 033* or higher

Biology 161 is the first semester of a one-year general biology experience intended for science majors or pre-professional students. This course covers nature of science, a survey of the major groups of living organisms (bacteria, fungi, plants and animals), the process and evidence for evolution, and the fundamentals of ecology. It provides the foundation for upper level biology courses. This course includes a laboratory component.

BIO 162 General Biology II 4 CEM 131 or higher

Biology 162 is the second semester of a one-year general biology experience intended for science majors or pre-professional students. This course covers the chemical basis of life, cell structure and function, photosynthesis and cellular respiration, molecular and Mendelian genetics, cell division, gene regulation and biotechnology. It provides the foundation for upper level biology courses. This course includes a laboratory component. Successful completion of BIO 161 is recommended prior to enrollment .

BIO 220 Microbiology 4 ENG 085* and MAT 020* or higher

Basic structure and function of microorganisms with special emphasis on recent advances in microbiology, pathogens, disease, control and immunity. Strong biology background recommended. Course includes a laboratory component.

BIO 253 Human Anatomy and Physiology I 4 ENG 085* and MAT 020* or higher

This is the first course of a two-semester course sequence in which students study the anatomy and physiology of the human body. The course includes introductions to basic chemistry, biology and histology and extends to the survey of the integumentary, skeletal, muscular and nervous systems. This course includes a laboratory component in which students are responsible for performing dissections and making original observations on dissected material. The laboratory experience culminates with the use of a plastinated human specimen for observation. A strong background in biology and/or chemistry is highly recommended.

CEM 131 Fundamentals of Chemistry 4 ENG 085* and MAT 033* or higher

Fills requirement for some non-science majors. Provides background for CEM 141 for those with no recent high school chemistry. Fundamental principles of chemistry such as states of matter, simple atomic and molecular structure, and the periodic classification of elements. The study of water emphasizes the properties of solutions and acid-base relations. Course includes a laboratory component.

CEM 141 General Chemistry I 5 CIS 095*, ENG 085*, ENG 090* and MAT 131* or higher

This course is required for most sciences, engineering, and pre-professional health majors. Students who are required to take organic chemistry for their major should enroll in CEM 141 during their first semester. Topics include atomic and molecular structure, periodicity, chemical bonding, states of matter, kinetic molecular theory and stoichiometry. Course includes a laboratory component.

GEL 109 Earth Science 4 ENG 085*, ENG 090* and MAT 033* or higher

This course serves as a foundation for the Earth sciences and Earth science majors. Emphasis is placed on laboratory experience and class discussions to reinforce scientific principles. Earth science case studies are covered in detail. In laboratory, the students will learn how to apply basic scientific principles through active learning and application. This course has a laboratory component.

GEL 160 Introduction to Geology 4 ENG 085* and ENG 090*

The course covers minerals, rocks, earthquakes and volcanoes. It also covers the landscapes and behaviors of continents and oceans. Diagrams, photographs, topographic maps, Internet resources and hands-on exercises are utilized to support the concepts. Course includes a laboratory component.

NSC 131 Contemporary Science 4 ENG 090* and MAT 020* or higher

An interdisciplinary course that introduces the nature of science as a process. Particular topics from biology, chemistry, physics, geology and astronomy covered with an emphasis on critical thinking and evaluating evidence to examine competing theories. This course is ideal as a first science course for students whose science background is minimal, who are anxious about science, or who have not had a science course for several years. Course includes a laboratory component.

PHY 131 Conceptual Physics 4 ENG 085* and MAT 020* or higher

Become familiar with basic concepts used in physics to describe and explain various physical phenomena. The course covers the following topics: kinematics (the description of motion); mechanics (the study of force, momentum and energy); the behavior of solids, liquids and gases; temperature and heat; waves and sound; electricity and magnetism; and optics. The course is designed to familiarize the student with the basics of physics using a minimum of mathematics. Course includes a laboratory component.

PHY 151 Astronomy 4 ENG 085* and MAT 033* or higher

A one-semester conceptual astronomy course for non-science majors. This is a survey course that focuses on four broad content categories: motions of the sky, the solar system, light and stars, and the universe. The emphasis of the course is on critical thinking about specific topics in these categories. The course has an associated laboratory in which students run experiments to verify the concepts presented. The mathematical skills necessary for this course include working with ratios, rates, scaling, unit conversion, percentages, exponents, graphing, basic geometry and substitution into formulas.

PHY 231 College Physics I 4 MAT 131 or higher

Pre-professional and engineering technology students explore kinematics, mechanics, dynamics, thermodynamics, acoustics and general wave motion. Course includes a laboratory component.

PHY 251 Modern University Physics I 5 MAT 151 or higher

Students cover classical mechanics, thermodynamics and wave motion. This course should be elected by all science and engineering students. Course includes a laboratory component.

GEO 5: Understand human behavior and social systems, and the principles which govern them

Choose one of the following:

Course # Course Name Credits Prerequisites Notes
ECN 231 Macroeconomics 3 ENG 101* and MAT 135 (Preferred), MAT 133 or MAT 139 Accepted

This course covers macroeconomics and explains the operation of free markets, the role of government in the economy, measurement of the national product, inflation and unemployment, monetary and fiscal policy, and economic growth.

ECN 232 Microeconomics 3 ENG 101* and MAT 135 (Preferred), MAT 133 or MAT 139 Accepted

This course covers microeconomics: the market structure of firms operating in competition and monopoly, labor markets and unions, how income is distributed, current economic problems, international economics, and alternative economic systems.

PSY 140 Introduction to Psychology 4 ENG 085* and ENG 090*

Overview of the field of psychology, including learning, development, emotion, motivation, personality, abnormal behavior and psychotherapy.

GEO 6: Understand aesthetic experience and artistic creativity

Choose one of the following:

Course # Course Name Credits Prerequisites Notes
ART 112 Art History: Renaissance to Present 3 ENG 085*

This course is a survey of art history and aesthetics covering art from the Renaissance through the 20th century.

ENG 246 Short Story & Novel 3 ENG 085* and ENG 131

Students are introduced to traditional and contemporary fictional genres. This course emphasizes understanding, appreciation and the critical analysis of narrative art. Selections for study are chosen from English and American literature as well as world literature in translation.

ENG 247 Poetry & Drama 3 ENG 085* and ENG 131

Students are introduced to lyric and dramatic genres. This course emphasizes understanding, appreciation and enjoyment of poetry and theatre as language performances and literary forms. Selections for study are chosen from English and American literature as well as world literature in translation.

ENG 249 African-American Literature 3 ENG 085* and ENG 131

Survey of the literature of African-American writers. Emphasis is on the major writers in narrative, poetry, fiction, essay and drama.

ENG 252 Shakespeare 3 ENG 085* and ENG 131

Students read representative plays and are introduced to the Elizabethan world. Course emphasizes developing understanding, appreciation and critical analysis skills.

ENG 255 American Literature-19th Century 3 ENG 085* and ENG 131

Students examine the development of a distinctive American literature and culture during the 19th century. Students read selections from many writers, with emphasis on major figures such as Hawthorne, Melville, Thoreau, Emerson, Poe, Dickinson, Whitman, Douglass and Jacobs.

ENG 256 American Literature-20th Century 3 ENG 085* and ENG 131

Students examine the literature and culture of America from 1890 to the present, with emphasis on the development of organic and post-modern writing in narrative, poetic and critical modes.

MUS 131 Understanding Music 3 ENG 085*

Lecture and directed listening on the elements, forms and historic chronology of Western music.

THR 116 Introduction to Theatre 3 ENG 085*

Survey of Western theatre and drama. Appreciation of theatre through understanding of historical development and societal function. Theatre architecture, production, costuming and acting styles, and the artists who create them.

GEO 7: Understand and respect the diversity and interdependence of the world’s peoples and cultures

Take the following:

Course # Course Name Credits Prerequisites Notes
COM 250 Intercultural Communication 3 ENG 085* and ENG 090*

(Students cannot receive credit for both COM 250 and COM 350) This course will explore how diverse cultural orientations influence the way we perceive and interact with an increasingly culturally diverse world. We will discuss the causes of intercultural conflicts in different communication settings (interpersonal, small group, school, workplace and global) and how to manage them effectively.

RELATED REQUIREMENTS

Take the following:

Course # Course Name Credits Prerequisites Notes
ENG 232 Technical & Business Writing 3 ENG 131

A course designed to provide practice in a variety of written and oral communications to meet the requirements of the workplace. Projects may include descriptions, instructions, résumés, proposals, reports or online documents. It involves frequent writing, both in and out of class, as well as oral presentations, collaborative activities and individual conferences.

Choose one of the following:

Course # Course Name Credits Prerequisites Notes
ACC 216 Financial Accounting Concepts 4 CIS 095, ENG 085, ENG 091, MAT 020 or higher

This course is designed for the non-accounting supervisor/manager who must have an understanding of financial and managerial accounting as it is used in decision making. Learn about annual reports, financial statements, balance sheet accounts and accounting transactions. Focus on how accounting information is used in decision making and not on the mechanics behind that accounting information. This is an introductory accounting course required for some BUA, CIS and HOC programs. Students should consider their academic program and select either ACC 216 or ACC 231 for their introductory accounting course.

ACC 231 Principles of Accounting I 4 ENG 085*, ENG 090*, MAT 033* or higher and CIS 101 or CIS 121

This course is an introductory course in Financial Accounting. Learn the theory and practice of recording financial accounting data and preparation of financial statements in accordance with Generally Accepted Accounting Principles (GAAP) with an emphasis on corporations. Current software and online applications will be utilized.

CORE REQUIREMENTS

Take the following:

Course # Course Name Credits Prerequisites Notes
BUA 100 Contemporary Business 3 CIS 095*, ENG 085* and ENG 090*

(FORMERLY BUS 131) As business speeds into the 21st century, new techniques, population shifts, and shrinking global barriers are altering the world at a frantic pace. Learn about the range of business careers available and the daily decisions, tasks and challenges that they face. Emphasis is placed upon developing a vocabulary of business terminology, teamwork, quality, social responsibility and cultural diversity. Understand how management, marketing, accounting, and human resource management work together to provide ethical competitive advantages for firms. This knowledge can help you enhance your career potential.

BUA 121 Leadership 3 CIS 095*, ENG 085* and ENG 090*

Both knowledge and behavior contribute to effective leadership skills needed to enhance the contribution of your team. Students explore topics including shared vision and values, team building, and decision making. You will study leadership theory in ways that encourage development of your leadership skills, including effective use of power and influence, motivational tools, personality assessment, team communication, role modeling, and performance appraisals.

BUA 130 Customer Service 3 CIS 095, ENG 085, ENG 091

In the face of change, an uncertain economy, and intensive competition, the student will learn how to create an unexpected, highly evolving experience, to create customer loyalty and compelling word of mouth customers. The core element of service quality will be applied to both people-centered and technology-centered businesses, industries and organizations. The ultimate goal of this course is to help improve students’ abilities to communicate effectively with internal and external customers.

CIS 104 Keyboard Speed/Accuracy 1

(FORMERLY CIS 011) At course entry your keyboarding speed and accuracy is measured. A diagnosis of your specific keyboarding problem is made. Your skill improvement goals will be established and appropriate practice lessons selected. Periodic program check timings will be administered to measure your progress.

CIS 117 Microsoft® Outlook® Workshop 1

(FORMERLY CIS 024) Learn to use Outlook® components to create and use the calendar feature to schedule meetings and multiple day events, establish a ”contacts” database, keep journals, notes and use the task manager for prioritizing jobs. This is an optional component of the Microsoft® Office® User Specialist Expert certification tests. Typing ability necessary to be successful in this course.

CIS 119 Microsoft® PowerPoint® – Windows® 2 ENG 085* and ENG 090*

Students will learn how to create electronic presentations using design templates, slide layouts, the outline tab, clip art, from other programs such as Microsoft® Word® and how to enhance slideshows with visual elements in presentation formats. Student will also learn how to create presentations for the web, self-running presentations, presentations containing interactive documents and how to collaborate work groups. Keyboarding skills are essential.

CIS 120 Microsoft® Word® Comprehensive – Windows® 3 ENG 085* and ENG 090*

Produce, store and revise letters, memos, tables and reports using Microsoft® Word®. Headers, footers, mail merge, document assembly, grammar and spell checker, thesaurus, and outlining are covered. Keyboarding skills are essential.

CIS 121 Microsoft® Excel® Comprehensive – Windows® 3 ENG 085,* ENG 090* and MAT 020* or higher

Learn Excel® components: charts, creating workbooks, using drawing tools, formatting and auditing worksheets, functions, Internet and intranet documents, modifying and printing workbooks, ranges, database queries, importing and exporting data, macros, working with multiple workbooks, working with existing and creating new templates, and advanced workgroup functions. Keyboarding skills are essential.

CIS 122 Microsoft® Access® Comprehensive – Windows® 3 ENG 085,* ENG 090* and MAT 020* or higher

Planning, creating and displaying databases, sorting and report preparation, data entry screens, data validation and selection, and multiple file operations. Keyboarding skills are essential.

CIS 125 Microsoft® Expression® Web 1 CIS 095*

This course will show how to create web sites with the Microsoft® Expression® Web program. Topics will include how to create a web site, managing and publishing a web site, and how to use views, table and frames. Previous keyboarding experience is necessary to be successful in this course.

CIS 133 Brand Identity Design 1 ENG 085*

This course introduces students to common contemporary practices of corporate brand identity design. Review and discussion of brand-building concepts are researched and analyzed.

CIS 138 Image Editing Applications 1 ENG 085*

Students will be exposed to current applications and technical aspects of image manipulation in a variety of contexts. They will become familiar with applications through research, demonstrations, and structured exercises as well as open-ended assignments.

CIS 201 Advanced Information Technologies 3 ENG 085*, ENG 090* and CIS 101*

(SAME AS ECM 201) This course enhances electronic communication skills and computer concepts essential to using current advanced information technologies. Topics include web collaboration, web conferencing, web 2.0 applications, social media, mobile computing, file conversions and cross-platform compatibility.

CIS 210 Office Administration Systems 4 CIS 101

Develop and integrate administrative support skills in communication, information technologies, administrative procedures and problem solving. Topics include: records management, information/communication systems, including electronic, space management and ergonomics, quality and productivity improvement techniques, meeting/ travel planning, records preparation/presentation and employment skills. Keyboarding skills are essential.

CIS 245 Internship/Externship 3 Instructor Permission Required.

This course will provide comprehensive work experience to assist students in the development of essential skills to be successful in a chosen career. The position must be obtained by the student and approved by the department before registration is permitted.

Sample Course Map

The following is a sample course map for informational purposes and will not suit every student’s situation. A detailed, individualized course map will be created when a student meets with their Student Success Navigator.

SEMESTER 1

Course # Course Name Credits Prerequisites Notes
BUA 100 Contemporary Business 3 CIS 095*, ENG 085* and ENG 090*

(FORMERLY BUS 131) As business speeds into the 21st century, new techniques, population shifts, and shrinking global barriers are altering the world at a frantic pace. Learn about the range of business careers available and the daily decisions, tasks and challenges that they face. Emphasis is placed upon developing a vocabulary of business terminology, teamwork, quality, social responsibility and cultural diversity. Understand how management, marketing, accounting, and human resource management work together to provide ethical competitive advantages for firms. This knowledge can help you enhance your career potential.

CIS 101 Introduction to Computer Systems 3 CIS 095*, ENG 085*, ENG 090* and MAT 020* or higher

Enhance computer knowledge. Course covers computer system concepts with an emphasis on several software applications. Typing ability necessary to be successful in this class.

CIS 125 Microsoft® Expression® Web 1 CIS 095*

This course will show how to create web sites with the Microsoft® Expression® Web program. Topics will include how to create a web site, managing and publishing a web site, and how to use views, table and frames. Previous keyboarding experience is necessary to be successful in this course.

ENG 131 Writing Experience I 3 ENG 085 and ENG 091

This is an intensive writing course. Narrative and descriptive modes are stressed. Basic research strategies are introduced. An end-of-the-semester portfolio is required.

MAT 133 Introduction to Probability & Statistics 4 MAT 033* or MAT 131 or higher

(FORMERLY MTH 133) (SAME AS CIS 203 AND PSY 144) This course is an introduction to experimental design, data representation, basic descriptive statistics, probability theorems, frequency distributions and functions, binomial and normal probability distributions and functions, probability density functions, hypothesis testing, statistical inference, Chi-square analysis, linear regression, correlation and application of the above in making informed, data driven decisions in real-world contexts. Both graphing calculators and computer-based statistical software (Microsoft® Excel) will be used. If the prerequisite is more than two years old, then the mathematics department recommends the course placement exam be taken or the prerequisite be retaken to ensure the success of the student.

SEM 140 Seminar in Life Pathways 3

Seminar in Life Pathways is a gateway course to Jackson College. This course is designed to help all students develop the skills, inner qualities and external behaviors needed to take charge of their academic and career success. Students will be guided through an extensive process in making career choices and selecting an academic program of study at Jackson College and beyond. With the exception of second-admit programs, SEM 140 is required of all students.

SEMESTER 2

Course # Course Name Credits Prerequisites Notes
BUA 220 Principles of Management 3 CIS 095, ENG 085, ENG 091

This management course exposes students to the dynamics of the changing world. Topics such as management functions/processes, quality, leadership styles, power, global issues, and the challenges and opportunities of diversity are included. Emphasis is placed on ethics, decision making, effective communication, evaluating employees, motivational tools, organizational design, environmental scanning, supervising groups, controlling quality, productivity improvement, managing change and conflict, labor relations and time management.

CIS 120 Microsoft® Word® Comprehensive – Windows® 3 ENG 085* and ENG 090*

Produce, store and revise letters, memos, tables and reports using Microsoft® Word®. Headers, footers, mail merge, document assembly, grammar and spell checker, thesaurus, and outlining are covered. Keyboarding skills are essential.

CIS 121 Microsoft® Excel® Comprehensive – Windows® 3 ENG 085,* ENG 090* and MAT 020* or higher

Learn Excel® components: charts, creating workbooks, using drawing tools, formatting and auditing worksheets, functions, Internet and intranet documents, modifying and printing workbooks, ranges, database queries, importing and exporting data, macros, working with multiple workbooks, working with existing and creating new templates, and advanced workgroup functions. Keyboarding skills are essential.

COM 240 Interpersonal Communication 3 ENG 085, ENG 091

(FORMERLY SPH 240) Students will learn to improve communication in one-on-one and small group situations. In this course, students will examine basic verbal and non-verbal elements affecting communication between individuals in family, peer group and work contexts. Specific units of discussion include intrapersonal perspective, conflict resolution, self-disclosure, message generation, intercultural messages and non-verbal communication.

PHY 131 Conceptual Physics 4 ENG 085* and MAT 020* or higher

Become familiar with basic concepts used in physics to describe and explain various physical phenomena. The course covers the following topics: kinematics (the description of motion); mechanics (the study of force, momentum and energy); the behavior of solids, liquids and gases; temperature and heat; waves and sound; electricity and magnetism; and optics. The course is designed to familiarize the student with the basics of physics using a minimum of mathematics. Course includes a laboratory component.

SEMESTER 3

Course # Course Name Credits Prerequisites Notes
BUA 230 Principles of Marketing 3 CIS 095, ENG 085, ENG 091

Students analyze the marketplace to identify customer wants and needs and develop effective strategies to satisfy them. Emphasis is placed on research, marketing environments, strategic planning, buyer behavior, evaluating key competitors, and the marketing functions of product or service planning, pricing, promotion and distribution.

CIS 201 Advanced Information Technologies 3 ENG 085*, ENG 090* and CIS 101*

(SAME AS ECM 201) This course enhances electronic communication skills and computer concepts essential to using current advanced information technologies. Topics include web collaboration, web conferencing, web 2.0 applications, social media, mobile computing, file conversions and cross-platform compatibility.

ECN 231 Macroeconomics 3 ENG 101* and MAT 135 (Preferred), MAT 133 or MAT 139 Accepted

This course covers macroeconomics and explains the operation of free markets, the role of government in the economy, measurement of the national product, inflation and unemployment, monetary and fiscal policy, and economic growth.

ENG 232 Technical & Business Writing 3 ENG 131

A course designed to provide practice in a variety of written and oral communications to meet the requirements of the workplace. Projects may include descriptions, instructions, résumés, proposals, reports or online documents. It involves frequent writing, both in and out of class, as well as oral presentations, collaborative activities and individual conferences.

HIS 211 Minority Groups in America 3 ENG 085* and ENG 090*

Sociology of dominant-minority relations in contemporary American society. Attention to specific ethnic, religious, and racial minorities in terms of prejudice and discrimination.

SEMESTER 4

Course # Course Name Credits Prerequisites Notes
ACC 231 Principles of Accounting I 4 ENG 085*, ENG 090*, MAT 033* or higher and CIS 101 or CIS 121

This course is an introductory course in Financial Accounting. Learn the theory and practice of recording financial accounting data and preparation of financial statements in accordance with Generally Accepted Accounting Principles (GAAP) with an emphasis on corporations. Current software and online applications will be utilized.

BUA 121 Leadership 3 CIS 095*, ENG 085* and ENG 090*

Both knowledge and behavior contribute to effective leadership skills needed to enhance the contribution of your team. Students explore topics including shared vision and values, team building, and decision making. You will study leadership theory in ways that encourage development of your leadership skills, including effective use of power and influence, motivational tools, personality assessment, team communication, role modeling, and performance appraisals.

BUA 130 Customer Service 3 CIS 095, ENG 085, ENG 091

In the face of change, an uncertain economy, and intensive competition, the student will learn how to create an unexpected, highly evolving experience, to create customer loyalty and compelling word of mouth customers. The core element of service quality will be applied to both people-centered and technology-centered businesses, industries and organizations. The ultimate goal of this course is to help improve students’ abilities to communicate effectively with internal and external customers.

BUA 245 Internship/Externship 3

Students will have meaningful work experience with an appropriate company. The company and job must be approved by the supervising faculty member.

CIS 210 Office Administration Systems 4 CIS 101

Develop and integrate administrative support skills in communication, information technologies, administrative procedures and problem solving. Topics include: records management, information/communication systems, including electronic, space management and ergonomics, quality and productivity improvement techniques, meeting/ travel planning, records preparation/presentation and employment skills. Keyboarding skills are essential.

MUS 131 Understanding Music 3 ENG 085*

Lecture and directed listening on the elements, forms and historic chronology of Western music.