Executive Assistant – Certificate

Executive assistants are professional-level positions who provide support for senior management and executives (VPs, CEOs, CFOs, etc.) of almost every business type, including industrial, retail, medical, legal, finance, education, hospitality, chain stores/restaurants, stock market, non-profits and more. They use expert computer skills to organize and manage their boss’s reports and time commitments, often deal with confidential information and have authority in the executive’s absence thereby requiring exceptional critical thinking and interpersonal skills. Executive support positions must possess proven multi-faceted skills so an internship or work experience may enhance one’s employability and success.

Minimum credits: 34
Minimum cumulative GPA: 2.0
Minimum grade in all courses: 2.0
Minimum Jackson College credits: 9


Choose one of the following:

Course # Course Name Credits Prerequisites Notes
ACC 131 Introductory Accounting for Non-Majors 4

This course is designed for the business professional who must have an understanding of financial and managerial accounting as it is used in decision making. This course is not for transfer students seeking a bachelor’s degree or for accounting majors. Learn about annual reports, financial statements, balance sheet accounts and accounting transactions. Focus on how accounting information is used in decision making and not the mechanics behind that accounting information. This is an introductory accounting course required in some program areas. Students should consider their academic program and select either ACC 131 or ACC 231 for their first accounting course.

ACC 231 Principles of Accounting I 4 ENG 085*, ENG 090*, MAT 033* or higher and CIS 101 or CIS 121 $787.20

This course is an introductory course in Financial Accounting. Learn the theory and practice of recording financial accounting data and preparation of financial statements in accordance with Generally Accepted Accounting Principles (GAAP) with an emphasis on corporations. Current software and online applications will be utilized.


Take the following:

Course # Course Name Credits Prerequisites Notes
BUA 130 Customer Service 3 CIS 095, ENG 085, ENG 091

In the face of change, an uncertain economy, and intensive competition, the student will learn how to create an unexpected, highly evolving experience, to create customer loyalty and compelling word of mouth customers. The core element of service quality will be applied to both people-centered and technology-centered businesses, industries and organizations. The ultimate goal of this course is to help improve students’ abilities to communicate effectively with internal and external customers.

BUA 190 Strategic Business Management 3

Why do some businesses succeed while others fail? How can you promote the growth and sustainability of your organization? What is your role as a future business owner or manager in the overall success of your organization? This course will outline and describe the strategies that a company’s managers pursue to have a major impact on the company’s performance and compete in the dynamic global nature of today’s organizations. Students will explore the following topics as they gain an understanding of strategy: strategic management, competition and competitive advantage, developing strategies, and implementing strategies.

CIS 104 Keyboard Speed/Accuracy 1

(FORMERLY CIS 011) At course entry your keyboarding speed and accuracy is measured. A diagnosis of your specific keyboarding problem is made. Your skill improvement goals will be established and appropriate practice lessons selected. Periodic program check timings will be administered to measure your progress.

CIS 117 Microsoft® Outlook® Workshop 1

(FORMERLY CIS 024) Learn to use Outlook® components to create and use the calendar feature to schedule meetings and multiple day events, establish a ”contacts” database, keep journals, notes and use the task manager for prioritizing jobs. This is an optional component of the Microsoft® Office® User Specialist Expert certification tests. Typing ability necessary to be successful in this course.

CIS 119 Microsoft® PowerPoint® – Windows® 2 ENG 085* and ENG 090*

Students will learn how to create electronic presentations using design templates, slide layouts, the outline tab, clip art, from other programs such as Microsoft® Word® and how to enhance slideshows with visual elements in presentation formats. Student will also learn how to create presentations for the web, self-running presentations, presentations containing interactive documents and how to collaborate work groups. Keyboarding skills are essential.

CIS 120 Microsoft® Word® Comprehensive – Windows® 3 ENG 085* and ENG 090*

Produce, store and revise letters, memos, tables and reports using Microsoft® Word®. Headers, footers, mail merge, document assembly, grammar and spell checker, thesaurus, and outlining are covered. Keyboarding skills are essential.

CIS 121 Microsoft® Excel® Comprehensive – Windows® 3 ENG 085,* ENG 090* and MAT 020* or higher

Learn Excel® components: charts, creating workbooks, using drawing tools, formatting and auditing worksheets, functions, Internet and intranet documents, modifying and printing workbooks, ranges, database queries, importing and exporting data, macros, working with multiple workbooks, working with existing and creating new templates, and advanced workgroup functions. Keyboarding skills are essential.

CIS 122 Microsoft® Access® Comprehensive – Windows® 3 ENG 085,* ENG 090* and MAT 020* or higher

Planning, creating and displaying databases, sorting and report preparation, data entry screens, data validation and selection, and multiple file operations. Keyboarding skills are essential.

CIS 133 Brand Identity Design 1 ENG 085*

This course introduces students to common contemporary practices of corporate brand identity design. Review and discussion of brand-building concepts are researched and analyzed.

CIS 135 Open Source Web Design 1

This course will explore several open source web design software programs available, their risks and advantages in the web development arena. Students will create an eCommerce website, learn to manage the site using open source utilities available and discover strategies for security of website information and eCommerce transactions.

CIS 138 Image Editing Applications 1 ENG 085*

Students will be exposed to current applications and technical aspects of image manipulation in a variety of contexts. They will become familiar with applications through research, demonstrations, and structured exercises as well as open-ended assignments.

CIS 201 Advanced Information Technologies 3 ENG 085*, ENG 090* and CIS 101*

(SAME AS ECM 201) This course enhances electronic communication skills and computer concepts essential to using current advanced information technologies. Topics include web collaboration, web conferencing, web 2.0 applications, social media, mobile computing, file conversions and cross-platform compatibility.

CIS 210 Office Administration Systems 4 CIS 101

Develop and integrate administrative support skills in communication, information technologies, administrative procedures and problem solving. Topics include: records management, information/communication systems, including electronic, space management and ergonomics, quality and productivity improvement techniques, meeting/ travel planning, records preparation/presentation and employment skills. Keyboarding skills are essential.

CIS 245 Internship/Externship 3 Instructor Permission Required.

This course will provide comprehensive work experience to assist students in the development of essential skills to be successful in a chosen career. The position must be obtained by the student and approved by the department before registration is permitted.