Medical Office Support – Certificate

The Medical Office Support program prepares students to provide administrative support in various health care settings such as hospitals, medical offices or outpatient clinics, insurance companies, and other private and public sector healthcare settings. This is the perfect option for the student who would like to have patient contact without being involved in performing invasive or clinical procedures or for the student who would like to enter the workforce while continuing their education in another health science program.

Minimum credits: 19
Minimum cumulative GPA: 2.0
Minimum grade in all courses: 2.0
Minimum Jackson College credits: 12

Core Requirements

Take the following:

Course # Course Name Credits Prerequisites Notes
MED 120 MA Medical Terminology 3

This course provides an overview of medical terminology to include word roots, prefixes, and suffixes, building of words using word parts, words not built from word parts, common medical abbreviations, and proper spelling and pronunciation of medical terms. This class is not required if a previous medical terminology course has been taken and passed with a 2.5 or higher.

MED 125 Intro to Body Systems 3

This course provides an overview of the anatomy of each body system in relation to the field of medical assisting.

MED 132 Foundations of Clinical Practice 3

This course provides students with an introduction to the medical assistant profession along with basic clinical skills such as aseptic techniques and hand washing, OSHA & blood borne pathogen training, vitals, patient communication, along with nutrition and healthy living.

MOA 112 Medical Law and Ethics 3 CIS 095* and ENG 090*

Principles and concepts of medical law and bioethics, as well as an overview of health care financing through third party payers are the main focus of this course. Topics include: medical practice management, medical law, liability and malpractice prevention, health information management, HIPAA and confidentiality of patient information, employment practices, consent, billing collections, insurance and government healthcare programs, codes of ethics and contemporary bioethical issues.

MOA 240 Medical Office Procedures 3

Through written and computerized medical office simulations the student will learn basic concepts and medical administrative practices. Topics include: medical office health information management, oral and written communication skills, patient account management, bookkeeping and accounting practices, electronic transmission of data, preparation of correspondence, understanding document content and use, reception and telephone etiquette, appointment scheduling and legal issues. Prerequisites: CIS 095, ENG 131, MOA 112 or MED 112 and MOA 120

MOA 241 Principles of Medical Coding and Billing 3 ENG 131, CIS 095, MOA 120, BIO 132

Study principles and practices in health information management as it relates to documentation for medical billing. Introduction to ICD and CPT coding, private insurance, and government program claim processing, legal and healthcare finance issues, HIPAA and release of information guidelines are emphasized.