Computer support specialist offers flexibility, opportunity

Computer Programming

You can be in demand in today’s computer technology field with Jackson College’s computer support specialist certificate program.

Students may complete a certificate in computer support specialist to get a start in the information technology field. This flexible certificate educates graduates to become help desk technicians, support specialists or computer technicians. Prepare for a career assisting individuals and organizations that depend on information technology.

About the Program

This certificate program requires a minimum of 16 credits, so courses could be completed in just a couple of semesters. Students will learn about computer repair, hardware and software, networking and security. Those who love computers and technology will have a good start in this field, but need not worry if they don’t have a lot of experience because the College has classes for all levels.

This program gives students experience to train for a variety of job opportunities. Technology graduates are in-demand – employment for computer support is expected to grow 11 percent in the coming years. Computer support specialists work within organizations that use computer systems, for computer hardware or software vendors, or for third-party organizations that provide support services on a contract basis, such as help-desk service firms. The skills learned in this program may also help those already working in businesses and organizations looking to expand their skill levels to be more tech-savvy.

Wages range from $33,600 to $76,000, with a median wage of $51,550.

Learn more

To learn more abou this program, contact Professor Dianne Hill, 517.796.8546.