Computer support specialist offers flexibility, opportunity

Computer Programming

You can be in demand in today’s computer technology field with Jackson College’s computer support certificate program.

Students may complete a certificate in computer support specialist to get a start in the information technology field. This flexible certificate educates graduates to become help desk technicians, support specialists or computer technicians. Prepare for a career assisting individuals and organizations that depend on information technology.

About the Program

This certificate program requires a minimum of 16 credits, so courses could be completed in just a couple of semesters. Students will learn about computer repair, hardware and software, networking and security. Those who love computers and technology will have a good start in this field, but need not worry if they don’t have a lot of experience because the College has classes for all levels.

This program gives students experience to train for a variety of job opportunities. Technology graduates are in-demand – employment for computer support is expected to grow from 8-11 percent in the coming years. Computer support specialists work within organizations that use computer systems, for computer hardware or software vendors, or for third-party organizations that provide support services on a contract basis, such as help-desk service firms. The skills learned in this program may also help those already working in businesses and organizations looking to expand their skill levels to be more tech-savvy.

Wages range from $33,600 to $76,000, with a median wage of $51,550.