Pharmacy Technician

Pharmacy technicians help licensed pharmacists prepare prescription medications, provide customer service and perform administrative duties within a pharmacy setting. Working under the supervision of a licensed pharmacist, pharmacy technicians are often the first line of customer service in a retail pharmacy, receiving prescription requests from customers. Duties may also include customer service, operating a cash register, inventory control, counting or pouring out medicines, or traveling to pick up or transport supplies. At the hospital, pharmacy technicians work in both inpatient and outpatient services, and work in distributing medicines, business support, mixing IV compounds, purchasing, inventory control, and supervision and leadership roles.

Woman at pharmacy counter

Jackson College Offers the following degree options:

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Many pharmacy technicians learn their job through on-the-job training. More and more, however, pharmacies are seeking candidates who have a college credential, those who are qualified technicians who can work in the pharmacy and be proficient in the “soft skills” of the job, customer service, professionalism, communication, good attendance and more. Jackson College offers a concentration for students.

Upon successful completion, students are prepared to take the Pharmacy Technician Certification Board (PTCB Exam), a National Certification Exam.

Job Opportunities

Pharmacy technicians often work in retail pharmacies, while some will work in hospital pharmacy settings.


Pharmacy technicians earn hourly wages, which average about $13-$15 per hour.

Career Outlook

Demand for pharmacy technicians is expected to increase by more than 20 percent in the next few years, with numerous job opportunities available.