Tutoring Center

Jackson College is committed to student success and offers all its students free academic tutoring at various college locations in friendly, supportive environments. The goal of tutoring is to provide individualized or group assistance that enables you to develop academic mastery and independence.

Online Tutoring

Tutoring options that better fit student’s time and schedule is now available! An online tutoring service will better serve the needs of students who may have questions or need help with their classes.

Using software from Big Blue Button, students may schedule a meeting with online tutors, who will have virtual classrooms and work with students. Tutors may offer help with homework and study support. Multiple students can be involved in a group study session.

Request a tutor

Please view the below courses available for online tutoring. If you need a tutor for a class that is not listed, please use the following link to request a tutor.

Request a Tutor

Available courses for online tutoring

  • To get started, find the class you would like tutoring for and schedule a meeting online.

ACC 231Amber SchrameyerAmber Schrameyer
ART 111Hannah JeffreyHannah Jeffrey
ART 111Writing CenterWriting Center Tutors
ART 112Lane KelloggLane Kellogg Schedule
ART 112Writing CenterWriting Center Tutors
BIO 132Sandra DouseSandra Douse Schedule
BIO 158Erin ZakraysekErin Zakraysek Schedule
BIO 158Olivia RhinierOlivia Rhinier Schedule
BIO 161Erin ZakraysekErin Zakraysek Schedule
BIO 258Lane KelloggLane Kellogg Schedule
BIO 258Olivia RhinierOlivia Rhinier Schedule
BUA 100Amber SchrameyerAmber Schrameyer
BUA 190Hannah JeffreyHannah Jeffrey
BUA 230Hannah JeffreyHannah Jeffrey
BUA 250Hannah JeffreyHannah Jeffrey
CIS 101Amber SchrameyerAmber Schrameyer
CIS 101Lane KelloggLane Kellogg Schedule
CIS 134Chris CoronelChris Coronel Schedule
CIS 183Chris CoronelChris Coronel Schedule
COM 231Jefferson CordeiroJefferson Cordeiro
COM 231Lane KelloggLane Kellogg Schedule
COM 240Hannah JeffreyHannah Jeffrey
COM 240Jefferson CordeiroJefferson Cordeiro
COM 250Jefferson CordeiroJefferson Cordeiro
COM 260Jefferson CordeiroJefferson Cordeiro
COM CoursesWriting CenterWriting Center Tutors
CourseTutorView Schedule
CRJ 102Lane KelloggLane Kellogg Schedule
CRJ 111Lane KelloggLane Kellogg Schedule
CRJ 112Lane KelloggLane Kellogg Schedule
CRJ 114Lane KelloggLane Kellogg Schedule
CRJ 117Lane KelloggLane Kellogg Schedule
CRJ 141Lane KelloggLane Kellogg Schedule
ECN 231Hannah JeffreyHannah Jeffrey
ECN 231Lane KelloggLane Kellogg Schedule
ECN 232Hannah JeffreyHannah Jeffrey
ENG CoursesWriting CenterWriting Center Tutors
GEL 109Erin ZakraysekErin Zakraysek Schedule
GEL 109Lane KelloggLane Kellogg Schedule
GEO 131Lane KelloggLane Kellogg Schedule
HIS 231Jefferson CordeiroJefferson Cordeiro
HIS 232Jefferson CordeiroJefferson Cordeiro
HUM 131Jefferson CordeiroJefferson Cordeiro
HUM 131Writing CenterWriting Center Tutorssuccess/writing-center/"]Writing Center Tutors[/button]
MAT 130Kim McKeownKim McKeown Schedule
MAT 130Sandra DouseSandra Douse Schedule
MAT 130Chris CoronelChris Coronel Schedule
MAT 131James MarshallJames Marshall Schedule
MAT 133Lane KelloggLane Kellogg Schedule
MAT 139James MarshallJames Marshall Schedule
MAT 139Lane KelloggLane Kellogg Schedule
MAT 139Olivia RhinierOlivia Rhinier Schedule
MAT 141James MarshallJames Marshall Schedule
MAT 141Olivia RhinierOlivia Rhinier Schedule
MAT 151James MarshallJames Marshall Schedule
MAT 154James MarshallJames Marshall Schedule
MAT 251James MarshallJames Marshall Schedule
MAT 254James MarshallJames Marshall Schedule
MOA 120Sandra DouseSandra Douse Schedule
MUS 131Hannah JeffreyHannah Jeffrey
MUS 131Olivia RhinierOlivia Rhinier Schedule
NSC 131Lane KelloggLane Kellogg Schedule
PHY 251James MarshallJames Marshall Schedule
PHY 252James MarshallJames Marshall Schedule
PLS 141Lane KelloggLane Kellogg Schedule
PSY 140Hannah JeffreyHannah Jeffrey
PSY 140Jefferson CordeiroJefferson Cordeiro
PSY 140Lane KelloggLane Kellogg Schedule
PSY 140Sandra DouseSandra Douse Schedule
PSY 152Jefferson CordeiroJefferson Cordeiro
RES 101Sandra DouseSandra Douse Schedule
SEM CoursesWriting CenterWriting Center Tutors
SOC 231Jefferson CordeiroJefferson Cordeiro
SpanishJefferson CordeiroJefferson Cordeiro

Writing Center

The CSS faculty writing tutors are here to serve you! Meetings can be held either in person or via Zoom.

We currently use two tools to help us in accomplishing our work: Microsoft Word Review and Big Blue Button. As tutors, we use a Socratic Questioning process, which guides and inspires you while writing and revising your papers.  We will be reviewing the papers together with you, although virtually of course, and conference calling to speak directly with you.  Please note that we can work with all disciplines, where papers are required, and this includes English language learners.

Need help?  We have a system up and running to process your requests. See our hours and contact information below. Reminder: We will need a copy of the assignment you are seeking help for, along with a grading rubric, and any other documents that would help us help them. In addition, we prefer papers to be in the doc or docx Word format rather than a Google doc, Pages from Mac, or PDFs.

Together, we will make this work!


  • Phone: 517.796.8415
  • E-mail: JCCSS@jccmi.edu

Writing Center Tutors

Pam Fitzgerald

Welcome Jets! My name is Pam Fitzgerald, but most of my students call me, “Ms. Fitz”. I received my BA and MA from Spring Arbor University, and have recently re-entered a doctoral program.  I look forward to working with you on anything that has to do with writing, note-taking, organizing, studying, or whatever else you need to be successful at Jackson College. I have also worked with many students on their resumes and college application letters. Writing sometimes appears more difficult than it really is; you just need to have a plan and a formula. We will work on those things together. During my career, I taught a plethora of English courses for over 20 years at Jackson High School and East Jackson High School. I retired as head principal of Jackson High, a position I loved, but I missed the positive student interactions. Currently, I am in my 8th year as an adjunct instructor in the JC Center for Student Success, a position I love because it allows me to work with individual students again. I strongly encourage each of you to utilize the offerings of the Center for Student Success right from the start. Don’t wait until you have a problem, then try to fix it after the fact. In college, it’s extremely hard to catch up and keep up at the same time. We are here to help you with anything you need to have a wonderful experience as a Jackson College Jet. I look forward to getting to know you, even if it’s online for a while longer. You can schedule a tutoring session with me below or .

Schedule a tutoring session with Pam

Kim McKeown

Hello!  My name is Kim McKeown, and I have been at Jackson College since 1999 working as an English instructor and a writing lab tutor at the CSS.  My goal is to help each student become a confident, independent learner and writer.  We all need help at times, especially when we feel stressed or overwhelmed with life and with school. As a writing lab faculty tutor, I will help you understand your assignments, how to organize and gather the content of your essays, and clarify that the words you use impact the meaning of what you are trying to say.  The process of writing is your own.  I, and my colleagues, are here to aid you in getting what is in your head down on paper in the best way possible. Writing can be like putting together a set of Legos.  You have an idea of what you want to create but need some help picking out the right blocks and fitting them together. That is what tutoring is – helping you put together your own creation.  I look forward to meeting with you and being a part of your educational journey! You can schedule a tutoring session with me below or .

Schedule a tutoring session with Kim

Sandy Schultz

Hi!  My name is Sandra Schultz, and I am an alumnus of California State University Long Beach, where I graduated with by BA and MA in English.

As a life-long writer, learning and teaching how to successfully communicate through writing resonates deeply inside of me.  The importance of effective writing cannot be underestimated. Teaching students how to write as a communication tool greatly contributes to their success as a student.  Not only are they learning to write papers for classes, but they are learning how to express their needs, desires, ideas, opinions, and wisdom.  They can take this tool out into their world to better their relationships, to navigate their path towards their goals, and to participate more fully as a social being.

First and foremost, I work to create an environment within which the student will feel safe, welcomed, and respected.  I consider each student as an individual with unique learning styles, and in the best scenario, I will also learn from them.  I present content in the most efficient way that I can, striving for clarity and cohesion, so that no student who is willing and able to learn will be left behind.  I make myself available to answer questions, clear confusion, and help students to discover and strengthen their unique voice.

Teaching and tutoring are my passion!  I look forward to meeting you and helping you in any way I can. You can schedule a tutoring session with me below or .

Schedule a tutoring session with Sandy

Teri Utz

Hi! My name is Teri Utz. I am new to the Center for Student Success, but I have been teaching English and writing since graduating from Ohio University with my BSEd in English.

After graduation, I moved to South Korea and taught English as a Foreign Language and English Language Arts to international students living there. When I returned to the United States, I continued teaching English at a variety of levels until graduating with my MA in TESOL (Teaching English to Speakers of Other Languages) and Intercultural Studies from Wheaton College. Along with my work at the CSS, I am also active with JC’s Global Student Organization (GSO) and teach in the English Language Institute (ELI).

My goal in tutoring writing here at the CSS is to work with students to make assignments clear and the completion of them manageable and less overwhelming. I am glad for this opportunity to tutor and get better acquainted with our students here at Jackson College!

I look forward to helping you experience success and satisfaction in your work. You can schedule a tutoring session with me below or .

Schedule a tutoring session with Teri

Become a Tutor

Eligibility requirements

  • Must be currently enrolled at Jackson College in six or more credits.
  • Have earned a 3.5 or better in the course you wish to tutor.
  • If you are currently enrolled in a course you would like to tutor, your instructor must recommend you by contacting the Center.
  • Must have a minimum cumulative GPA of 2.5.

If you meet eligibility requirements and are interested in becoming a tutor, please fill a student tutor application by clicking here. Once your application is complete, contact CSS at 517.796.8415 or stop by Bert Walker Hall, room 138.

Timesheet deadlines

Timesheets are due by noon on the due dates listed (Saturday). Failure to turn in times sheets by the posted deadline will result in delayed payment. In rare instances, timesheets will be accepted at other times and will be communicated to you by the CSS coordinator.

Tutor certification program

The Center for Student Success is currently in Level I certification! We are very excited about this and encourage all tutors to strive for certification!

Important facts about tutoring certification:

  • Sponsored by the College Reading & Learning Association (CRLA), an international tutor certification organization that sets a standard of skills and training for tutors and provides recognition and reinforcement for tutors’ successful work.
  • Certifies programs at three levels
  • Requires 10 hours of training and 25 hours of tutoring experience for each certification level
  • Provides professional standards for tutor training
  • Rewards tutors
  • Establishes credibility for tutoring programs
  • Is endorsed by the National Association for Developmental Education and Commission XVI, Academic Support in Higher Education, of the American College Personnel Association

Make tutoring work for you!

Come prepared
Bring your textbook, notes, and assignment sheets with you. Read your assignments and do your best to work through your homework problems before your tutoring session.

Attend classes regularly
Tutoring is designed to supplement class instruction, not to replace it.

Do not ask tutors to do your work
This includes homework, proof-read your assignment, or assist in any way with take-home exams. Tutors can help clarify assignments and identify skills needed to complete assignments. They can give you extra problems and examples like the ones your having trouble with and help you learn to solve them.

Understand that student tutors are not teachers
Teaching provides students with new information; tutoring helps the students master that information by providing alternate explanations, techniques and examples.

Use tutoring services early & often
You will benefit more from tutoring if you come when you first begin having problems. If you wait until the last minute, you may not be able to master the material in time to succeed on tests and assignments.

Do not expect tutors to know everything
Remember that tutors are students like you who have mastered specific course content with a specific instructor. They are not expected to have the level of experience of your professor.

Ask questions as they arise
If you remain silent, the tutor may assume you understand. Tutors have learned many ways to explain a single concept, so continue to ask questions until the material is clear for you.

Sign in at the front desk
Doing this helps us maintain funding to continue to provide these services free of charge.