Medical Office Support – Concentration

The Medical Office Support Concentration prepares students to provide administrative support in various health care settings such as hospitals, medical offices or outpatient clinics, insurance companies, and other private and public sector health care settings. This is the perfect option for the student who would like to have patient contact without being involved in performing invasive or clinical procedures or for the student who would like to enter the workforce while continuing their education in another allied health or nursing program.

Program Requirements

Minimum credits 26
Minimum cumulative GPA 2.0
Minimum grade in all courses 2.0
Minimum grade in MOA 120 2.5
Minimum Jackson College credits 12


Take the following:

Course # Course Name Credits Prerequisites Notes
ENG 131 Writing Experience I 3 ENG 085 and ENG 091

This is an intensive writing course. Narrative and descriptive modes are stressed. Basic research strategies are introduced. An end-of-the-semester portfolio is required.


Take the following:

Course # Course Name Credits Prerequisites Notes
HOC 150 Electronic Health Records Specialist 3 ENG 085 and MAT 020 or Higher, CIS 095

This course provides students with skills necessary to work with Electronic Health Records. This course is ideal for those currently working in the health field or those looking to enter into a health-related program who are hoping to learn more about key concepts and the use of Electronic Health Records in the medical setting. Topics include the cost and needs to consider when implementing an EHR system, how to utilize an EHR system to meet government requirements and medical practice needs, and practical application of various EHR tasks. The course will also cover basic medical terminology and basic medical coding principles. Students who complete this course with a passing grade will be eligible to sit for the Certified Electronic Health Record Specialist exam.


Choose one of the following:

Course # Course Name Credits Prerequisites Notes
BIO 132 Human Biology 4 ENG 085* and MAT 020* or higher

Students focus on the structure and function of the human body, the unity and diversity of life, the nature of scientific inquiry, and the principles and processes of evolution as well as contemporary issues that relate to biology. Course includes a laboratory component which focuses on human anatomy.

BIO 254 Human Anatomy and Physiology II 4 BIO 253

This is the second course of a two-semester course sequence in which students study the anatomy and physiology of the human body. The course includes the autonomic nervous system, sensory, motor, and integrative systems, special senses, endocrine system, cardiovascular systems, lymphatic system and immunity, respiratory systems, digestive system, metabolism and nutrition, urinary system and reproductive systems. This course includes a laboratory component in which students are responsible for performing dissections and making original observations on dissected material. The laboratory experience culminates with the use of a plastinated human specimen for observation. Because physiological processes are based on the principles of chemistry, prior chemistry coursework is strongly recommended for this course.

PNC 100 Body Structure & Function 4 ENG 085*

(SAME AS MOA 141) This course is a body systems approach to the body structures and functions providing a foundation of understanding normal and abnormal body functions and disease processes.

MOA 141 Body Structure & Function 4 ENG 085*

(SAME AS LPN 141) This course is a body systems approach to the body structures and functions providing a foundation of understanding normal and abnormal body functions and disease processes.

Take the following:

Course # Course Name Credits Prerequisites Notes
MED 115 Foundations of Clinical Practice 5 CIS 095, ENG 131, MAT 031* or higher, MOA 120 and, BIO 132 or BIO 254, or MOA 141 or LPN 141

This course provides students with an introduction to the medical assistant profession along with instruction on basic clinical skills such as aseptic techniques and hand washing, OSHA & Blood borne pathogen training, documentation, patient interviews and patient history, vitals, performing inventory and equipment maintenance, using the electronic health record, and an overview of pharmacology with a focus on the top 50 prescribed medications. .

MOA 112 Medical Law and Ethics 3 CIS 095* and ENG 090*

Principles and concepts of medical law and bioethics, as well as an overview of health care financing through third party payers are the main focus of this course. Topics include: medical practice management, medical law, liability and malpractice prevention, health information management, HIPAA and confidentiality of patient information, employment practices, consent, billing collections, insurance and government healthcare programs, codes of ethics and contemporary bioethical issues.

MOA 120 Medical Terminology 3 ENG 085*

A programmed learning word building system approach is used to teach basic medical terminology word roots, prefixes, suffixes, language origins, plural formation and grammar rules are studied. Emphasis is placed on word building, definitions, spelling, usage, pronunciation and acceptable medical abbreviations.

MOA 240 Medical Office Procedures 3

Through written and computerized medical office simulations the student will learn basic concepts and medical administrative practices. Topics include: medical office health information management, oral and written communication skills, patient account management, bookkeeping and accounting practices, electronic transmission of data, preparation of correspondence, understanding document content and use, reception and telephone etiquette, appointment scheduling and legal issues. Prerequisites: CIS 095, ENG 131, MOA 112 or MED 112 and MOA 120

MOA 241 Principles of Medical Coding and Billing 3 ENG 131, CIS 095, MOA 120, BIO 132

Study principles and practices in health information management as it relates to documentation for medical billing. Introduction to ICD and CPT coding, private insurance, and government program claim processing, legal and healthcare finance issues, HIPAA and release of information guidelines are emphasized.

RECOMMENDED COURSES (not required for degree)

Course # Course Name Credits Prerequisites Notes
ACC 115 Payroll Accounting 2 CIS 101*, ENG 085* and ENG 090*

Accurate payroll records and timely payroll tax reporting are critical elements for all successful businesses. Learn to apply payroll accounting rules and procedures to support business operations. Learn employment and tax laws that affect payroll preparation. Learn the skills, procedures, and concepts necessary to compute a company’s payroll. Topics include hiring, gross pay, FICA taxes, income taxes, employee deductions and benefits, payroll accounting, earnings records, tax deposits, unemployment taxes, recording payroll transactions, Form 940EZ, Form 941, reporting employee earnings and special situations.

ACC 216 Financial Accounting Concepts 4 CIS 095, ENG 085, ENG 091, MAT 020 or higher

This course is designed for the non-accounting supervisor/manager who must have an understanding of financial and managerial accounting as it is used in decision making. Learn about annual reports, financial statements, balance sheet accounts and accounting transactions. Focus on how accounting information is used in decision making and not on the mechanics behind that accounting information. This is an introductory accounting course required for some BUA, CIS and HOC programs. Students should consider their academic program and select either ACC 216 or ACC 231 for their introductory accounting course.

BIO 140 Public Health and Disease 3 ENG 085* ENG 090* and MAT 020* or higher

This lecture/discussion course provides an evidence-based approach to the concepts of public health. Topics covered include infectious and non-infectious diseases along with genetic and environmental factors in health and disease. Students will explore local and national public health resources with an emphasis on how public health data can be used to inform decisions about their own health.

BUA 121 Leadership 3 CIS 095*, ENG 085* and ENG 090*

Both knowledge and behavior contribute to effective leadership skills needed to enhance the contribution of your team. Students explore topics including shared vision and values, team building, and decision making. You will study leadership theory in ways that encourage development of your leadership skills, including effective use of power and influence, motivational tools, personality assessment, team communication, role modeling, and performance appraisals.

CIS 210 Office Administration Systems 4 CIS 101

Develop and integrate administrative support skills in communication, information technologies, administrative procedures and problem solving. Topics include: records management, information/communication systems, including electronic, space management and ergonomics, quality and productivity improvement techniques, meeting/ travel planning, records preparation/presentation and employment skills. Keyboarding skills are essential.

PSY 140 Introduction to Psychology 4 ENG 085* and ENG 090*

Overview of the field of psychology, including learning, development, emotion, motivation, personality, abnormal behavior and psychotherapy.