Home / Explore Programs / Degrees & Certificates / Medical Office Support

medical office support

Get your foot in the door in today’s healthcare industry with a Medical Office Support Certificate. Complete this certificate in just a couple of semesters and be well-prepared to provide administrative support in medical offices, clinics, hospitals, insurance companies and other public sector healthcare providers. A great option for those interested in healthcare and patient contact but without invasive care.

Certificate

Prepares students for non-clinical administrative roles in healthcare offices, hospitals, and outpatient clinics.

About the Program

The Medical Office Support Certificate program at Jackson College prepares students to provide administrative support in various healthcare settings, including hospitals, medical offices, outpatient clinics, insurance companies, and other private and public sector healthcare environments. This program is ideal for students who want to have patient contact without performing invasive or clinical procedures, or for those who wish to enter the workforce while continuing their education in another health science program. The curriculum includes courses in medical terminology, body systems, medical law and ethics, office procedures, and medical coding and billing.

Introduction to Body Systems

Covers the structure and function of the major systems of the human body and how they relate to patient care and medical procedures.

Medical Law and Ethics

Provides an overview of legal responsibilities and ethical issues encountered in the healthcare environment, including confidentiality and consent.

Medical Terminology

Introduces students to the structure, meaning, and proper usage of medical vocabulary used across healthcare settings.

Medical Office Procedures

Introduces administrative procedures used in a medical office, including appointment scheduling, medical records, billing, and patient communication.

Career Outlook

Students who earn the Medical Office Support Certificate can pursue careers as medical office assistants, medical secretaries, and administrative support staff in healthcare settings. These professionals are in demand due to the growing healthcare industry, and they play a vital role in ensuring efficient operations within medical facilities.

Schedule appointments, manage patient records, and handle front desk operations.

Greet patients, answer phones, and support communication in healthcare offices.

Confirm patient insurance coverage and process billing documentation.

Assist with clerical tasks in hospitals or clinics to support patient care teams.

Pay

Understanding potential earnings is an important part of exploring career options.

Median Pay $40,000/yr
Pay: Low End $30,000
Pay: High End $50,000

Salary estimates are based on data from America’s Career InfoNet and the Occupational Outlook Handbook. Actual earnings vary by location, industry demand, business size, education, and experience. Check local job listings for the most accurate salary information.