Student Employees

JC student employment provides financial assistance and professional experience for students. For general student employment inquiries, .

Student Employment Requirements

  • Currently enrolled in at least 6 credit hours
  • Completed a FASFA application for the current academic year
  • Minimum 2.0 GPA
  • Federal Work Study Award through Financial Aid
  • Participation in two (2) Student Employment Professional Development trainings per semester
  • Must be at least 18 years old

If you are not sure if you have received or are eligible for a work-study award, please contact the  Employment Specialist at (517) 796-8467.

Taxes & Payroll

Student Employee Positions

How to Apply

Students who wish to work on-campus and who meet the minimum requirements should complete an online application. Look for the listing for Student Employment. Once the application is completed, your application materials will be available to student employee supervisors for review and possible contact with you.

Open Positions

  • Student Computer Consultant

    Job Title: Student Employment – Student Computer Consultant

    Department: Information Technology

    Reports To: Vince Rose & Brad Choate


    BROAD FUNCTIONS

    1. Answer calls, LiveChat sessions, and in-person requests* to troubleshoot basic technology problems such as account login difficulties, computer hardware and software issues, and entering work requests for second level support by IT staff members.
      1. In-person requests will be limited to drop-offs only; otherwise, these will not occur unless approved by Leadership.
    2. Assist with IT equipment moves and other IT department field work as needed
    3. Troubleshoot technology issues using remote assistance tools like BeyondTrust.
    4. Assist other departments with work duties as needed through the Student Consultant Assistance program
    5. Adhere to COVID-19 guidelines and policies set by Jackson College as well as ensuring clean and safe workspaces around campus

    DUTIES AND RESPONSIBILITIES

    Typical tasks include, but are not limited to:

    1. Assist Jackson College (JC) students and employees with computer related issues; troubleshoot and resolve computer requests.
    2. Monitor the use of electronic environments assuring the security of equipment, proper handling of notebook computers, and adherence to Responsible Use.
    3. Encourage electronic environment patrons to follow policies and procedures; report patrons who will not cooperate with policies and procedures to supervisor.
    4. Report Responsible Use violations.
    5. Complete maintenance in electronic environments; report computers in need of repair to the supervisor(s); ensure support desks are secured at closing.
    6. Achieve competency with JC standard equipment and software; assist learners to achieve competency with JC standard equipment and software.
    7. Stage, deliver, set-up, test, operate, and retrieve electronic/media equipment campus-wide.
    8. Maintain files, enter data, and run reports pertaining to computer lab equipment use/repair/maintenance.
    9. Answer phones; relay accurate messages.
    10. Perform other job-related duties as assigned
    11. Ensuring IT workspaces and campus technology is cleaned on a regular basis in accordance with Jackson College’s COVID-19 policy
    12. Providing departmental support to other areas of the college that are involved in the Student Consultant Assistance Program
    13. Complete Student Consultant trainings, and learn department processes, policies, procedures in a timely manner

    MINIMUM QUALIFICATIONS

    1. Ability to effectively utilize computer technology.
    2. Ability to learn and integrate new concepts.
    3. Ability to be self-motivated and self-disciplined.
    4. Ability to coordinate and direct the activity of others.
    5. Ability to communicate effectively in person and over the phone.
    6. Ability to use sound judgment in decision-making.
    7. Ability to maintain confidentiality.
    8. Ability to work flexible hours.
    9. Ability to cope with pressure.
    10. Ability to maintain an educational environment which encourages learning.
    11. Ability to work successfully with a team.
    12. Must have excellent organizational skills and be detail oriented.
    13. Ability to interact in an effective and appropriate manner with diverse populations.
    14. Attendance and punctuality are essential to this position.

    SPECIAL QUALIFICATIONS AND/OR REQUIREMENTS

    Student employees must also meet the following:

    • Must be eligible for a Federal Work Study Award from Financial Aid
    • Must be enrolled in 6 or more credit hours through the entire term
    • Must have an accumulative GPA of 2.0 or higher
    • Must successfully pass a criminal background check

    REQUIRED WORK MATERIALS

    (Please outline what this student may need to perform their job remotely or on campus)

    • Mask
    • Gloves
    • Face Shield
    • Gown/Apron

    WORK ENVIRONMENT

    (Please indicate if you are requesting this student to work remotely or on campus)

    • On campus – Primarily GP Federer Room B / Other Buildings As Needed