Home / Services & Support / Solution Center Technology Support At Jackson College, customer service is our top priority. Our Solution Center, staffed by IT professionals and student consultants, offers technical support, problem resolution, IT-related services, service updates, and training opportunities. Our knowledgeable team is equipped to handle various technology issues, from first-level technical problems to policy inquiries, ensuring a seamless experience for students and staff.” Solution Center Home Access technology support and assistance. Solution Center E-mail Log in to your Jackson College e-mail account. E-mail Login Password Assistance Password reset information. password assistance Service Outages View planned and unplanned outages. Service outages Knowledge Base Technology questions and answers. knowledge Base Need Help? Information on submitting a support ticket. Submit ticket Services & Support Academic Support Academic Advising Catch-Up Workshops Center for Student Success Testing Lab Tutoring & Writing Support Peer Tutoring Faculty Tutoring Supplemental Instruction Writing Center Writing Fellows Career Services Career Assessment Career Preparation Internships Jackets for Jets Online Job Board Food & Personal Support Emergency Support Food Resources Harriet’s Hub Health Support Dental Clinic Health Clinic Oasis Center Library Hours Find Borrow Help Reserve a Room Faculty Resources Specialized Support Accommodations for Students with Disabilities Foster Youth Occupational Support TRIO Student Support Services Student Services Course Management Register for Classes Drop or Withdraw from a Class Grading System Graduation & Commencement Student Forms Student Records Request a Transcript Residency Student ID Cards Update Student Information Student Resolution Advocate Academic Complaint Process Technology Support Veteran Services Education Benefits Course Information Forms & Resources Contact Veteran Services