Planned Service Outages

Enterprise Technologies is committed to providing dependable, reliable, secure and accessible systems and services.

As a result, it is imperative that we routinely perform maintenance to college services.

Enterprise Technologies works with administrative offices on campus to develop a plan for when systems should be taken offline. While there is never an ideal time to do this, we try our best to create minimal interruption to system users.

During maintenance periods the effected services will be unavailable. All service times are estimates, Enterprise Technologies strives to meet those deadlines and this page will be updated in the unlikely event outages extend beyond their originally proposed maintenance window.

Upcoming Maintenance

 

Planned maintenance Maintenance activities include software updates, server updates, and file maintenance
Date Services* Time Purpose*
Mondays
e-ServicesOther college services are not affected
09:00PM – 11:00PM
Planned maintenanceDatabase maintenance
2nd Tuesday
JetNetOther college services are not affected
04:00AM – 06:00AM
Planned maintenance Maintenance activities will include Moodle maintenance
01/03/2019
JetNetNo other services affected
07:00AM – 5:00PM
System upgrade Upgrade from Moodle 3.3 to Moodle 3.5
01/19/2019
ServicesColleague, Recruiter, Jetstream, e-Services
08:00AM – 5:00PM
Planned maintenance Maintenance activities include software updates, server updates, and file maintenance

*Hover over for additional details

Previous Maintenance

Date Services* Time Purpose*
12/08/2018
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 12:45PM
Maintenance PerformedSoftware updates, server updates, and file maintenance
11/12/2018
JetStreamOther college services are not affected
09:00PM – 10:00PM
Upgrade JetStream upgraded
10/20/2018
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 3:00PM
Maintenance performed Software updates, server updates, and file maintenance
10/07/2018
Big Blue ButtonVendor
07:00AM – 9:00AM
Maintenance performed Database maintenance
09/29/2018
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 5:00PM
Maintenance performed Software updates, server updates, and file maintenance
08/25/2018
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 2:00PM
Maintenance performed Software updates, server updates, and file maintenance
08/24/2018 – 8/25/2018
JetNetOther college services are not affected
06:00AM – 12:00PM
AWS Migration JetNet was migrated to AWS hosting
07/21/2018
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 2:30PM
Maintenance performed Software updates, server updates, and file maintenance
06/23/2018
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 12:15PM
Maintenance performed Software updates, server updates, and file maintenance
06/18/2018
Asset PandaOther services not affected
12:00PM – 5:30PM
Unplanned maintenance Services restored
06/17/2018
AdAstra Schedule Other college services are not affected
12:00AM – 1:00PM
System Migration Maintenance activities included system migration to hosted cloud environment
06/02/2018
Service OutageMost services affected excluding Office 365 and JetNet
03:00AM – 5:00PM
Unplanned maintenance Services restored
05/19/2018
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 2:30PM
Maintenance performed Software updates, server updates, and file maintenance
05/05/2018
e-ServicesOther services may be affected
09:00AM – 4:15PM
Unplanned maintenance Server maintenance required to restore services
04/21/2018
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 3:15PM
Maintenance performed Software updates, server updates, and file maintenance
04/18/2018
TouchNetNo other services affected
02:00AM – 6:00AM
Maintenance performed Routine maintenance
03/20/2018
JetNetNo other services affected
08:15PM – 9:00PM
Unplanned maintenance Services restored
03/19/2018
ServicesColleague, Recruiter, Jetstream, e-Services, WebI
08:00AM – 3:00PM
Unplanned maintenance Services restored
02/17/2018
ServicesColleague, Recruiter, Jetstream, e-Services
08:00AM – 8:00PM
Planned maintenance Maintenance activities include software updates, server updates, and file maintenance
02/12/2018
JetNetNo other services affected
05:30AM – 04:00PM
Intermittent outages Escalated to vendor
02/12/2018
Service OutageColleague, Recruiter, e-Services, phones, R: drive, and other services
08:00AM – 10:40AM
Unplanned maintenance Services restored
01/20/2018
ServicesColleague, Recruiter, Jetstream, e-Services
08:00AM – 8:00PM
Maintenance performed Software updates and file maintenance
01/17/2018
TouchnetTouchnet Payment Center
02:00AM – 04:00AM CT
Routine maintenance System and file maintenance
01/03/2018
ServicesColleague, e-Serivces, and JetStream
09:00PM – 12:00AM
Maintenance performedSystem and file maintenance
01/03/2018
JetNetOther college services are not effected
07:00AM – 5:00PM
Upgrade Moodle Upgrade Moodle to version 3.3
12/16/2017
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 1:00PM
Maintenance performed Software updates, server updates, and file maintenance
11/18/2017
ServicesColleague, Recruiter, Jetstream, e-Services
Cancelled
Maintenance cancelled Maintenance not required
10/21/2017
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 2:00PM
Maintenance performed Software updates, server updates, and file maintenance
09/23/2017
ServicesColleague, Recruiter, Jetstream, e-Services
09:00AM – 1:30PM
Maintenance performedSoftware updates, server updates, and file maintenance
09/13/2017
ServicesColleague UI, JetStream, e-Services
09:00PM – 10:30PM
Unplanned maintenance Service maintenance required
08/28/2017
e-ServicesOther college services not effected
09:00AM – 01:00PM
Unplanned maintenance Server maintenance required
08/28/2017
Colleague UIColleague UI, Recruiter, JetStream, e-Services
12:00PM – 01:00PM
Unplanned maintenance Server maintenance required
08/19/2017
ServicesColleague, Recruiter, JetStream, e-Services
09:00AM – 1:30PM
Maintenance performedSoftware updates, server updates, and file maintenance
08/13/2017
JetNet Other college services are not effected
07:00AM – 12:30PM
Maintenance performedServer was upgraded and migrated to an optimized environment
07/15/2017
ServicesColleague UI, Recruiter, Jetstream, e-Services
09:00AM – 2:00PM
Maintenance performedSoftware updates, server updates, and file maintenance
06/24/2017
ServicesColleague UI, Recruiter, Jetstream, e-Services
09:00AM – 1:00PM
Maintenance performedSoftware updates, server updates, and file maintenance
05/13/2017
ServicesColleague UI, Recruiter, Jetstream, e-Services
09:00AM – 2:00PM
Maintenance performedSoftware updates, server updates, and file maintenance
04/15/2017
ServicesColleague UI, Recruiter, Jetstream, e-Services
09:00AM – 2:00PM
Maintenance performedSoftware updates, server updates, and file maintenance

*Hover over for additional details