Planned Service Outages
Enterprise Technologies is committed to providing dependable, reliable, secure and accessible systems and services.
As a result, it is imperative that we routinely perform maintenance to college services.
Enterprise Technologies works with administrative offices on campus to develop a plan for when systems should be taken offline. While there is never an ideal time to do this, we try our best to create minimal interruption to system users.
During maintenance periods the effected services will be unavailable. All service times are estimates, Enterprise Technologies strives to meet those deadlines and this page will be updated in the unlikely event outages extend beyond their originally proposed maintenance window.
Upcoming Maintenance
| Date | Services* | Time | Purpose* |
|---|---|---|---|
| Mondays | e-ServicesOther college services are not affected | 09:00PM – 11:00PM | Planned maintenanceDatabase maintenance |
| 2nd Tuesday | JetNetOther college services are not affected | 04:00AM – 06:00AM | Planned maintenance Maintenance activities will include Moodle maintenance |
| 07/18/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 5:00PM | Planned maintenance Maintenance activities include software updates, server updates, and file maintenance |
| 08/15/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 5:00PM | Planned maintenance Maintenance activities include software updates, server updates, and file maintenance |
| 09/19/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 5:00PM | Planned maintenance Maintenance activities include software updates, server updates, and file maintenance |
| 10/17/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 5:00PM | Planned maintenance Maintenance activities include software updates, server updates, and file maintenance |
| 12/12/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 5:00PM | Planned maintenance Maintenance activities include software updates, server updates, and file maintenance |
*Hover over for additional details
Previous Maintenance
| Date | Services* | Time | Purpose* |
|---|---|---|---|
| 06/20/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 12:00PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 05/16/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 11:30AM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 05/10/2020 | JetNetWinter 2020 courses | 02:00AM – 04:00AM | Unplanned maintenance Winter 2020 courses were unavailable to students |
| 04/25/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 01:00PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 04/24/2020 – 04/27/2020 | Colleague Reporting (WebI)Business Objects | 12:00PM – 08:00PM | Maintenance performed Maintenance activities included a system upgrade |
| 03/21/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 12:30PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 03/19/2020 | Remote1Remote desktop | 09:00PM – 09:30PM | Maintenance performed The remote server named remote1.jccmi.edu was updated to increase resources |
| 02/22/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 1:00PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 01/18/2020 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 1:30PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 01/03/2020 | JetNetNo other services affected | 07:00AM – 1:30PM | System upgradedUpgrade from Moodle 3.6 to Moodle 3.7 |
| 12/14/2019 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 1:15PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 10/19/2019 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 12:00PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 09/21/2019 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 3:00PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 09/14/2019 | ServicesColleague, JetStream, e-Services, TouchNet, e-Transcripts | 09:00AM – 3:00PM | Maintenance performed Maintenance activities included server infrastructure migration |
| 08/17/2019 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 1:30PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 07/20/2019 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 3:00PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 06/30/2019 | JetStreamOther college services were not affected | 06:00PM – 07:00PM | Maintenance performed Maintenance activities included a JetStream system upgrade. |
| 06/21/2019 | AstraOther college services were not affected | 08:00AM – 4:30PM | Maintenance performed Astra platform upgraded |
| 06/15/2019 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 12:45PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 06/10/2019 – 06/11/2019 | College servicesColleague, JetStream, e-Services, authentication, other services | 09:00PM – 3:00AM | Unplanned maintenance Server maintenance |
| 06/08/2019 | Asset PandaVendor maintenance performed | 04:00PM – 7:00PM | Maintenance performed System maintenance |
| 05/18/2019 | ServicesColleague, Recruiter, JetStream, e-Services | 09:00AM – 12:30PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 05/15/2019 | JetNetNo other services affected | 07:00AM – 01:30PM | System upgradedUpgrade from Moodle 3.5 to Moodle 3.6 |
| 04/20/2019 | ServicesColleague, Recruiter, JetStream, e-Services | 09:00AM – 2:45PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 03/23/2019 | ServicesColleague, Recruiter, JetStream, e-Services | 03:00AM – 3:00PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 03/20/2019 | JetNetUsers were unable to authenticate | 09:20AM – 12:15PM | Unplanned maintenance Vendor addressed |
| 02/23/2019 | ServicesColleague, Recruiter, JetStream, e-Services | 09:00AM – 9:30PM | Maintenance performed Maintenance activities included software updates, server updates, and file maintenance |
| 01/29/2019 | JetNetOther college services are not affected | 02:00AM – 03:00AM | Maintenance performed System upgrade from Moodle 3.5.3 to 3.5.4 |
| 01/28/2019 | JC Websitewww.jccmi.edu | 07:00PM – 09:00PM | Unplanned maintenance Certificate updated |
| 01/22/2019 | JetStream & ColleagueSystem update | 09:00PM – 09:15PM | Maintenance performed Maintenance activities included system updates |
| 01/19/2019 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 03:00PM | Maintenance performedMaintenance activities included software updates, server updates, and file maintenance |
| 01/16/2019 | TouchNetNo other services affected | 07:00AM – 05:00PM | Unplanned maintenance Performed maintenance on TouchNet |
| 01/14/2019 | e-ServicesSystem outage | 05:30PM – 08:00PM | Unplanned maintenance Performed maintenance on e-Services |
| 01/03/2019 | JetNetNo other services affected | 08:00AM – 03:00PM | System upgrade completedUpgrade from Moodle 3.3 to Moodle 3.5 |
| 12/08/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 12:45PM | Maintenance PerformedSoftware updates, server updates, and file maintenance |
| 11/12/2018 | JetStreamOther college services are not affected | 09:00PM – 10:00PM | Upgrade JetStream upgraded |
| 10/20/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 3:00PM | Maintenance performed Software updates, server updates, and file maintenance |
| 10/07/2018 | Big Blue ButtonVendor | 07:00AM – 9:00AM | Maintenance performed Database maintenance |
| 09/29/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 5:00PM | Maintenance performed Software updates, server updates, and file maintenance |
| 08/25/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 2:00PM | Maintenance performed Software updates, server updates, and file maintenance |
| 08/24/2018 – 8/25/2018 | JetNetOther college services are not affected | 06:00AM – 12:00PM | AWS Migration JetNet was migrated to AWS hosting |
| 07/21/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 2:30PM | Maintenance performed Software updates, server updates, and file maintenance |
| 06/23/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 12:15PM | Maintenance performed Software updates, server updates, and file maintenance |
| 06/18/2018 | Asset PandaOther services not affected | 12:00PM – 5:30PM | Unplanned maintenance Services restored |
| 06/17/2018 | AdAstra Schedule Other college services are not affected | 12:00AM – 1:00PM | System Migration Maintenance activities included system migration to hosted cloud environment |
| 06/02/2018 | Service OutageMost services affected excluding Office 365 and JetNet | 03:00AM – 5:00PM | Unplanned maintenance Services restored |
| 05/19/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 2:30PM | Maintenance performed Software updates, server updates, and file maintenance |
| 05/05/2018 | e-ServicesOther services may be affected | 09:00AM – 4:15PM | Unplanned maintenance Server maintenance required to restore services |
| 04/21/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 3:15PM | Maintenance performed Software updates, server updates, and file maintenance |
| 04/18/2018 | TouchNetNo other services affected | 02:00AM – 6:00AM | Maintenance performed Routine maintenance |
| 03/20/2018 | JetNetNo other services affected | 08:15PM – 9:00PM | Unplanned maintenance Services restored |
| 03/19/2018 | ServicesColleague, Recruiter, Jetstream, e-Services, WebI | 08:00AM – 3:00PM | Unplanned maintenance Services restored |
| 02/17/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 8:00PM | Planned maintenance Maintenance activities include software updates, server updates, and file maintenance |
| 02/12/2018 | JetNetNo other services affected | 05:30AM – 04:00PM | Intermittent outages Escalated to vendor |
| 02/12/2018 | Service OutageColleague, Recruiter, e-Services, phones, R: drive, and other services | 08:00AM – 10:40AM | Unplanned maintenance Services restored |
| 01/20/2018 | ServicesColleague, Recruiter, Jetstream, e-Services | 08:00AM – 8:00PM | Maintenance performed Software updates and file maintenance |
| 01/17/2018 | TouchnetTouchnet Payment Center | 02:00AM – 04:00AM CT | Routine maintenance System and file maintenance |
| 01/03/2018 | ServicesColleague, e-Serivces, and JetStream | 09:00PM – 12:00AM | Maintenance performedSystem and file maintenance |
| 01/03/2018 | JetNetOther college services are not effected | 07:00AM – 5:00PM | Upgrade Moodle Upgrade Moodle to version 3.3 |
| 12/16/2017 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 1:00PM | Maintenance performed Software updates, server updates, and file maintenance |
| 11/18/2017 | ServicesColleague, Recruiter, Jetstream, e-Services | Cancelled | Maintenance cancelled Maintenance not required |
| 10/21/2017 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 2:00PM | Maintenance performed Software updates, server updates, and file maintenance |
| 09/23/2017 | ServicesColleague, Recruiter, Jetstream, e-Services | 09:00AM – 1:30PM | Maintenance performedSoftware updates, server updates, and file maintenance |
| 09/13/2017 | ServicesColleague UI, JetStream, e-Services | 09:00PM – 10:30PM | Unplanned maintenance Service maintenance required |
| 08/28/2017 | e-ServicesOther college services not effected | 09:00AM – 01:00PM | Unplanned maintenance Server maintenance required |
| 08/28/2017 | Colleague UIColleague UI, Recruiter, JetStream, e-Services | 12:00PM – 01:00PM | Unplanned maintenance Server maintenance required |
| 08/19/2017 | ServicesColleague, Recruiter, JetStream, e-Services | 09:00AM – 1:30PM | Maintenance performedSoftware updates, server updates, and file maintenance |
| 08/13/2017 | JetNet Other college services are not effected | 07:00AM – 12:30PM | Maintenance performedServer was upgraded and migrated to an optimized environment |
| 07/15/2017 | ServicesColleague UI, Recruiter, Jetstream, e-Services | 09:00AM – 2:00PM | Maintenance performedSoftware updates, server updates, and file maintenance |
| 06/24/2017 | ServicesColleague UI, Recruiter, Jetstream, e-Services | 09:00AM – 1:00PM | Maintenance performedSoftware updates, server updates, and file maintenance |
| 05/13/2017 | ServicesColleague UI, Recruiter, Jetstream, e-Services | 09:00AM – 2:00PM | Maintenance performedSoftware updates, server updates, and file maintenance |
| 04/15/2017 | ServicesColleague UI, Recruiter, Jetstream, e-Services | 09:00AM – 2:00PM | Maintenance performedSoftware updates, server updates, and file maintenance |
*Hover over for additional details