Medical Office Support

Work in today’s growing health care field as a medical receptionist or medical secretary. They may transcribe dictation and prepare reports or articles for physicians or scientists. They also take simple medical histories of patients, arrange for patients to be hospitalized, or process insurance payments.

Medical Office Support

Jackson College Offers the following program options:

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Jackson College now offers a concentration (28 credit hours) in medical office support. Some college education is recommended for medical secretaries to learn industry-specific terminology and practices. Students will learn basic administrative tasks such as appointment scheduling, telephone techniques, business correspondence, and customer service. This program also includes a strong emphasis on medical records, including how to utilize the electronic medical record.


Median wages for medical secretaries is about $31,350 annually, and range from $21,410-$45,860 annually.

Career Outlook

Employment of medical secretaries is projected to grow 36 percent in coming years. Federal health legislation will expand the number of patients who have access to health insurance, increasing patient access to medical care. In addition, the aging population will have increased demand for medical services. Upon completion, students are eligible to sit for the national Certified Medical Administrative Assistant credential through the National Healthcareer Association – CMAA.