Home / Services & Support / Library / Help Library Help The library is your go-to spot for all things research, resources, and support! Our team is ready to help you find what you need, from books to databases, and even guide you through citations and academic tools. Drop by the Information Desk for a chat, or reach out online—we’re here to make your library experience easy and enjoyable. Got a question? We’ve got answers! Ways to get help Submit a Question Have a question? Submit it online, and our library staff will get back to you as soon as possible! submit a question Chat with a Librarian Get immediate help and answers from a librarian. chat with a librarian Schedule a One-on-One Virtual Appointment Our librarians are now available to help you online! Each appointment will be held on Zoom – you do not need a webcam to participate! We will be able to walk you through the search process and answer any questions you may have. schedule one-on-one virtual appointment Call the Library Got a question? Call the library! Our staff is ready to assist with research, resources, and more. Reach us at 517.796.8622. Frequently Asked Questions You’ve got questions, we’ve got answers! Check our FAQ to find out how to get a library card, our hours, and more. library FAQ Library Staff Schaffner, Paul Cataloger, Student Success Librarian schaffnpaulf@jccmi.edu 517.990.1387 Satkowski, B.J. Library Associate satkowsbradleyj@jccmi.edu 517.990.1378 Meet B.J. Fiero, Jen Library/Information Commons Director fierojenr@jccmi.edu 517.990.1367 Bilbro, Melissa Student Success Librarian bilbromelissas@jccmi.edu 517.990.1396 Meet Melissa Services & Support Academic Support Academic Advising Catch-Up Workshops Center for Student Success Testing Lab Tutoring & Writing Support Peer Tutoring Faculty Tutoring Supplemental Instruction Writing Center Writing Fellows Career Services Career Assessment Career Preparation Internships Jackets for Jets Online Job Board Food & Personal Support Emergency Support Food Resources Harriet’s Hub Health Support Dental Clinic Health Clinic Oasis Center Library Hours Find Borrow Help Reserve a Room Faculty Resources Specialized Support Accommodations for Students with Disabilities Foster Youth Occupational Support TRIO Student Support Services Student Services Course Management Register for Classes Drop or Withdraw from a Class Grading System Graduation & Commencement Student Forms Student Records Request a Transcript Residency Student ID Cards Update Student Information Student Resolution Advocate Academic Complaint Process Technology Support Veteran Services Education Benefits Course Information Forms & Resources Contact Veteran Services