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Accommodations for Students with Disabilities

Learn more about Jackson College’s disability services and accommodations for students. Support is available for academic, housing, and campus access needs.

It is important to contact a Center for Student Success professional prior to the start of the semester in order to receive accommodations/disability services in a timely manner.

Step 1: Apply to Jackson College

Complete the Jackson College admissions process. If you’re not currently a JC student, please apply and follow the

Step 2: Submit the Accommodations Request Form

Fill out the Accommodations Request Form to notify the Center for Student Success (CSS) about your need for accommodations.
Note: If you encounter an error while submitting the form, contact CSS at JCCSS@jccmi.edu or call (517) 796-8415.

Step 3: Upload Verifiable Documentation

If documentation wasn’t submitted with the request form, upload it via Accommodate. Acceptable documents include medical records, IEPs, or 504 Plans. You may also drop off physical copies at the Center for Student Success.

Step 4: Schedule Intake Appointment

After your request and documentation are approved, Accommodate will prompt you to schedule an intake appointment with CSS within 48 business hours.
Important: If you don’t respond, your request will be denied after one semester. You may submit a new request at any time.

Step 5: Submit Course Requests

Once accommodations are approved, submit a course request in Accommodate for each enrolled course.

Note: If you add, drop, or change courses during the semester, submit a new course request.
Accommodations can be added or modified after the intake appointment—log into Accommodate or contact CSS for help.

  • Intake Appointment: Students requesting accommodations will meet with the Section 504 Coordinator as part of the registration process.
  • Documentation Review: Verifiable documentation is required (e.g., medical records, IEPs, or 504 Plans). These serve as guidance, but not all high school accommodations carry over to college.
  • Discussion of Appropriate Accommodations: The intake meeting includes a review of your current course schedule to determine suitable accommodations.
  • Collaboration with Academic Experts: Faculty and program directors may be consulted to assess whether a requested accommodation is essential or would fundamentally alter a course or program.
  • Program and Course Review: A detailed overview of course requirements and alternative accommodations will be documented to create a personalized plan.
  • Permission to Communicate: The Section 504 Coordinator will request permission to communicate with your instructors.
  • Legal Rights Notification: Students will be informed about their rights under Title VI, Title IX, Section 504, and the ADA, including the grievance procedure.
  • Communication of Approved Accommodations: Once finalized, accommodations are shared with both the student and instructors—either at the start of the semester or after the intake meeting.
  • Documentation and Case File: All records, including requests, supporting documents, and communications, are stored in the student’s case file.
  • Appeal Process: If an accommodation is denied, students will receive written notice with reasons and instructions for appealing through the Student Resolution Advocate or Section 504 grievance procedures. Click here for the grievance form.

New Accommodations

  • If you have never registered your disability with Jackson College, please follow the step-by-step instructions above.

Add/Modify Accommodations

  • Log into Accommodate.
  • Click on “Add/Modify Accommodations.”
  • Select “Add New.”
  • Follow the on-screen instructions to complete your update.

Returning Students

  • If you have not taken classes in 3 or more years you will need to re-establish your accommodations. Please follow the step-by-step instructions above.

Current Students

You need to submit a Course Request at the beginning of every semester, and again if you change any classes during the semester.

  1. Log into Accommodate using your JC email and password.
  2. On the homepage, click “Accommodation” on the left side.
  3. Select “Course Request.”
  4. Use the dropdown menu to choose the correct semester.
  5. Click the maroon button labeled “Submit for All Accommodations” on the right side of the screen.

Applicable Laws

High School College 
IDEA (Individuals with Disabilities Education Act)ADA (Americans with Disabilities Act of 1990)
Section 504 Subpart D, Rehabilitation Act of 1973Section 504, Subpart E, Rehabilitation Act of 1973
IDEA is about SUCCESSADA is about ACCESS

Required Documentation

High SchoolCollege 
IEP or 504 planHigh school IEP or 504 plan may not be sufficient. Documentation guidelines specify information needed for each category of disability. Connect with the Center for Student Success for guidance.
School provides evaluation at no cost to student.Students must get evaluation at own expense.
Documentation focuses on determining whether student is eligible for services based on specific disability categories in IDEA.Documentation must provide information on specific functional limitations and demonstrate the need for specific accommodations.

Self-Advocacy

High School College 
Student is identified as student with a disability by the school and is supported by parents and teachers.Student must self-disclose disability to Disability Resources Office before accessing accommodations.
Primary responsibility for arranging accommodations belongs to the school.Primary responsibility for arranging accommodations belongs to the student.

Levels of Support

High School College
Parents, teachers, and counselors monitor student progress and advocate for student to seek additional help as needed.Numerous supports available at the college level such as tutoring and supplemental instruction, but the student is responsible for locating and accessing those supports.
Teachers approach student if they believe student needs assistance.Professors are usually open and helpful, but most expect students to initiate contact if they need assistance.

Study Responsibilities

High School College
Students are expected to read short assignments that are then discussed and often re-taught in class.Students are assigned significant amounts of reading and writing which may not be directly addressed in class.
Students may study outside of class as little as 0 to 2 hours a week, and this may be mostly last-minute preparation.Students need to study 2 to 3 hours outside of class for each hour in class.
Tutoring and study support may be a service provided as part of an IEP or 504 plan.Tutoring does not fall under disability resources. Students with disabilities must seek out tutoring services as they are available to all students.

High School Teachers vs. College Professors

High School TeachersCollege Professors 
Teachers often check completed homework.Professors often do not check for completed homework, but they will assume that students can perform the same tasks on an exam.
Teachers often remind students of missing work.Professors often do not remind students of missing work.
Teachers might provide students with material they miss when they are absent.Professors expect students to get material from their peers when they are absent.
Teachers are available to talk before and after class.Professors expect students to utilize office hours to discuss questions and concerns.
Teachers often take time to review assignment and test dates.Professors expect students to review and know information on a syllabus that outlines the course material and all due dates for assignments and exams.

Accommodation Approval Timeline

  • Accommodations should be approved before the course drop date to support a successful semester.
  • Accommodations are not active or enforceable until the official approval date listed in Accommodate.

Purpose of Accommodations

Accommodations are designed to:

  • Ensure equal participation and benefit for students with disabilities in all programs and activities.
  • Level the playing field by addressing disability-related barriers.
  • Allow instructors to fairly evaluate a student’s understanding of course material.

Accommodations should not:

  • Alter essential objectives of a course or academic program.
  • Compromise safety or health of the student or others.
  • Cause undue financial hardship to the College.
  • Replace personal devices or services (e.g., personal aides or equipment).

Course Requests

  • Students must submit a Course Request each semester they plan to use accommodations.
  • Accommodations are not retroactive, so requests should be submitted before or at the start of the course(s).
  • If a student adds or changes a course, a new Course Request must be submitted to notify the new instructor.
  1. Log into Accommodate.
  2. Click “Accommodation” on the left menu.
  3. Select “Course Request.”
  4. Click “Add New.”
  5. Choose the correct semester.
  6. Click “Submit for All” to apply accommodations to all courses, or “Review” to select specific courses.

Once submitted, a copy of the accommodations letter is automatically sent to faculty via Accommodate.


Note Taking Policies

  • If approved, Jackson College will provide a notetaker based on availability.
  • Notes may be delayed by 1–2 days after lectures.

Test Booking Policies

  • Tests must be booked at least 5 business days before the due date to ensure accommodations are in place.
  • Quiet testing is conducted in a lab with no more than 8 students per session.
  • Students may use earplugs—bring your own or request them at the start of the test.