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Overview
Program Options
About the Program
Career Outlook
Next Steps
Become the go-to person in office and business settings with a Computer Support Specialist Certificate! You will learn to provide technical assistance, support and advice to individuals and organizations that depend on information technology with vital in-demand computer classes. Program yourself for success in careers such as computer support specialist, information office manager, support technician, or enhance your current job by building your computer savvy. Practice your skills with ample hands-on learning opportunities in our outstanding computer laboratories.
At Jackson College, we offer a wide range of degrees and certificates designed to help you achieve your educational and career goals. The following options are available within this program.
Prepares students for entry-level tech support roles or further study in computer-related fields.
Jackson College’s Computer Support Specialist program provides students with hands-on experience in diagnosing, repairing, and maintaining computer systems. The curriculum covers key areas such as PC hardware and software repair, networking fundamentals, Linux administration, and cybersecurity principles. Students will develop the technical skills needed to provide IT support in a variety of professional settings, including businesses, schools, and government agencies. This certificate program also serves as a strong foundation for those looking to pursue additional certifications or an associate degree in computer support.
Focuses on the fundamentals of PC hardware. Topics include identifying, installing, configuring, upgrading, and troubleshooting computer hardware components. Prepares students for the hardware portion of the CompTIA A+ certification.
Provides students with hands-on experience using the Linux operating system. Covers file systems, users and groups, permissions, scripting, network services, and system administration.
Covers software and operating systems used in PC support. Topics include installation, configuration, diagnostics, maintenance, and troubleshooting. Prepares students for the software portion of the CompTIA A+ certification.
Prepares students for network security fundamentals including risk management, access control, cryptography, disaster recovery, and compliance. Helps prepare for the CompTIA Security+ certification exam.
With the Computer Support Specialist Certificate, graduates can pursue entry-level positions in IT support, including roles such as computer support specialist, help desk technician, and network support assistant. These professionals are essential in businesses of all sizes, ensuring employees and customers can effectively use technology. While this certificate prepares students for immediate employment, those looking for more advanced roles in IT management, cybersecurity, or network administration may consider continuing their education with an associate or bachelor’s degree in a related field.
Provide technical assistance to users, troubleshoot issues, and maintain IT systems.
Help employees resolve software and hardware issues in office or remote environments.
Manage and maintain desktop systems, install updates, and support user setup.
Assist users in selecting, installing, and operating software applications for business or personal use.
Understanding potential earnings is an important part of exploring career options.
Salary estimates are based on data from America’s Career InfoNet and the Occupational Outlook Handbook. Actual earnings vary by location, industry demand, business size, education, and experience. Check local job listings for the most accurate salary information.
Are you interested or have questions about this program? Fill out our form to get answers and learn how Jackson College can support your goals.
Want to learn more about Jackson College? Contact Admissions or schedule a virtual or in-person meeting to get personalized guidance, take a campus tour, and explore your next steps.
Ready to take the next step? Follow our step-by-step application process to start your journey at Jackson College and turn your goals into reality.
