Computer Support

Computer support specialists provide technical assistance, support and advice to individuals and organizations that depend on information technology. They work within organizations that use computer systems, for computer hardware or software vendors, or for third-party information technology (IT) organizations that provide support on a contract basis, such as help-desk service firms.

Female IT consultant sitting at computer

Jackson College Offers the following program options:

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Gain an understanding of necessary computer skills with Jackson College’s certificate program for entry-level jobs, and enhance your job opportunities with the associate degree. The skills learned in this program may also help those already working in businesses and organizations looking to expand their skill levels to help with more technology issues.


Wages range from $34,930 to $96,850, with a median wage of $59,090.

Career Outlook

The job outlook for computer support specialists projects about 15 percent growth in the number of jobs available through the year 2020, according to the Bureau of Labor Statistics.