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Office of the Student Ombudsman

What is a Student Ombudsman?

The Office of the Student Ombudsman is an impartial and neutral resource to help students, faculty and staff resolve academic and non-academic concerns. The ombudsman provides information related to JC policies and procedures and facilitates the resolution of problems and grievances through informal investigation
and mediation.

Examples of things the Student Ombudsman can help with:

  • Student/faculty/staff conflicts
  • Student/student disputes
  • Financial aid concerns
  • Academic issues
  • Process/procedure/policy issues
  • Enrollment issues

Ways to contact the Student Ombudsman:

For your convenience there are many different ways you can contact the ombudsman's office. Please choose any one of the following options:

  • Call 517.990.1349 to schedule an appointment
  • E-mail Student Ombudsman
  • Drop by the Student Ombudsman's office in Bert Walker Hall, Student Services Room 100C

Jessica Houston,
Student Ombudsman